Pharmacy Automation Technician

MedWiz of Mass LLC•Foxborough, MA

About The Position

The DOSIS Technician supports MedWiz Pharmacy’s production operations by ensuring efficient use of DOSIS machines, maintaining medication and supply inventory, monitoring order queues, and addressing equipment and workflow issues. The role works closely with pharmacy management, pharmacists, and production staff to support timely medication filling and consistent department operations. The regular schedule is approximately 40 hours per week, Monday through Friday, with additional hours or overtime potentially required, including weekends and holidays as needed and/or on a rotating basis.

Requirements

High school diploma or equivalent.
Strong attention to detail and accuracy in medication preparation and documentation.
Excellent organizational and time-management skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Knowledge of pharmacy laws, regulations, and standards.
Effective communication skills and ability to collaborate with a diverse team of healthcare professionals.
Predictable, reliable, and punctual attendance.

Nice To Haves

Completion of a pharmacy technician license.

Responsibilities

Ensure optimal use of DOSIS machines by restocking medications and supplies, swapping canisters, submitting inventory ordering requests, and distributing daily workloads among machines and staff.
Coordinate canister stocking throughout the day to minimize interruptions in filling.
Manage filling discrepancies and follow standard operating procedures for returning medications to canisters for reuse after pharmacist approval.
Work with the pre-pack department to manage DOSIS returns and add cards into the pre-pack management system.
Monitor workflows and production queues to ensure orders are completed on time.
Review drug throughput reports to evaluate canister utilization and determine whether canisters should be reassigned to different medications.
Troubleshoot reported canister and tower issues, track helpdesk tickets, and follow through to resolution.
Complete daily tasks, including checking and ordering stock, reporting broken canisters, and cleaning workstations.
Maintain thorough knowledge of department processes and respond promptly to unexpected issues during the shift.
Demonstrate strong interpersonal and customer service skills and contribute to a collaborative, positive work environment.
Communicate workflow, efficiency, or production issues and improvement opportunities to pharmacy management.