Pharmacy Assistant, Casual - Clinic & Specialty Center Pharmacy

Hennepin Healthcare • Minneapolis, MN

11d • Onsite

About The Position

The Pharmacy Assistant works under the supervision of other pharmacy staff in a community pharmacy setting. The role provides prompt, efficient, and friendly customer service in a fast-paced environment and requires managing multiple tasks each day, including assisting customers, stocking medications, and performing clerical duties. The assistant supports technicians and pharmacists in preparing and distributing prescription medications.

Requirements

• High school diploma or equivalent.
• Previous customer service experience.
• At least 18 years of age.
• Maintain confidentiality of customers’ private medical information according to the HIPAA Act.
• Strong interpersonal skills; ability to work as a team player and promote a positive team environment.
• Excellent customer service and communication skills.
• Proficiency in English.
• Good attention to detail.
• Ability to solve problems effectively.
• Ability to follow policies and procedures.
• Ability to apply basic math skills.
• Basic typing skills.

Nice To Haves

• Previous experience as a pharmacy assistant or clerk.
• Previous experience managing point-of-sale transactions.
• Computer and advanced keyboarding or typing skills.
• Ability to speak Spanish, Somali, or Hmong.
• Working toward licensed technician certification through a certified national program.

Responsibilities

• Provide prompt, efficient, friendly customer service with care, concern, and patience in patient interactions.
• Handle cash register transactions accurately and efficiently.
• Respond to inquiries that do not require the expertise or judgment of a certified pharmacy technician or pharmacist.
• Prepare prescriptions for mailing or courier delivery to patients.
• Place completed prescription orders in the appropriate will-call bin location.
• File paper prescriptions after dispensing.
• Stock medications and supplies received from distributors or wholesalers; refill vials, paper, and printer labels; and perform other assigned clerical duties.
• Help return unclaimed prescriptions from will-call to pharmacy stock.
• Tube completed discharge medications to hospital floors for patients leaving the hospital.
• Help check pharmacy shelves for medication outdates according to pharmacy procedure.
• Maintain cleanliness of the pharmacy and dispensing area.
• Greet patients in a friendly manner, including encounters outside the employee’s designated department.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED