Pharmacy Assistant Manager - Ambulatory Treatment Center

UT MD Anderson Cancer Center • Houston, TX

2d

About The Position

The Pharmacy Assistant Manager supports the Ambulatory Treatment Center (ATC) Pharmacy, which provides high-volume infusion treatments and complex chemotherapy regimens for outpatient cancer care. The role works in a fast-paced, patient-focused environment and collaborates with nurses, physicians, and other departments to support timely, accurate medication delivery and patient safety.

The position supervises pharmacy staff and daily operations, including scheduling, delegation, productivity monitoring, onboarding, training, and performance documentation. It ensures compliance with regulatory requirements, operational procedures, and departmental Standard Operating Procedures (SOPs); supports quality assurance and continuous quality improvement; and promotes workflow improvements, operational efficiency, and high-quality service delivery. The role also maintains proficiency with pharmacy technology and equipment, addresses patient and staff concerns, and develops or implements policies and procedures as needed.

The posting describes the ATC Pharmacy as offering exposure to oncology protocols and advanced compounding practices. Employees are offered a benefits package that includes medical and other insurance coverage, paid leave, retirement plans, tuition assistance, and wellness and employee programs.

Requirements

• High school diploma or equivalent.
• Current Pharmacy Technician Registration with the Texas State Board of Pharmacy (TSBP).
• Two years of pharmacy technician experience in a hospital, infusion center, or retail pharmacy.
• Ability to satisfy and maintain any requirements necessary to ensure the security and integrity of critical infrastructure, if applicable to the position.

Nice To Haves

• Current certification with the Pharmacy Technician Certification Board (PTCB).
• Current intravenous medication (IV-Sterile Products) certification approved by the Accreditation Council for Pharmacy Education (ACPE).
• IV sterile preparation experience.
• ACPE IV Sterile Products Competency.

Responsibilities

• Supervise staff to ensure appropriate medication delivery and patient safety.
• Assist with interviewing, onboarding, and training new employees.
• Complete employee performance evaluations and personnel documentation in a timely manner.
• Promote and maintain a professional, collaborative work environment.
• Oversee daily staff operations, including scheduling, delegation of assignments, and monitoring productivity standards.
• Ensure compliance with regulatory requirements and operational procedures to support timely patient care.
• Maintain proficiency with pharmacy technology, equipment, and maintenance processes.
• Be accountable for departmental productivity, quality outcomes, and operational efficiency.
• Monitor assigned areas for environmental and operational deficiencies.
• Ensure compliance with departmental Standard Operating Procedures (SOPs).
• Educate and train staff on pharmacy systems, equipment, and SOPs.
• Ensure Quality Assurance (QA) and Continuous Quality Improvement (CQI) activities are consistently performed and documented.
• Evaluate workflows and implement process improvements to enhance service quality.
• Ensure at least 95% of staff complete required mandatory training before established deadlines.
• Assess departmental needs and delegate projects or complete tasks to support operational goals.
• Monitor workflow to ensure responsibilities are completed efficiently and within established timelines.
• Adjust staffing assignments to meet operational demands.
• Collaborate with nursing and interdisciplinary departments to assess and improve service delivery.
• Lead by example through professional conduct, accountability, and strong work ethic.
• Address patient and staff concerns through solution-focused problem solving.
• Learn, implement, and support new procedures with minimal supervisory direction.
• Develop, document, and implement policies and procedures as needed.
• Perform other duties as assigned.

Benefits

• Paid employee medical benefits with zero premium starting on the first day for employees working 30 or more hours per week.
• Group dental, vision, life, accidental death and dismemberment (AD&D), and disability coverage.
• Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals.
• Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs.
• Tuition Assistance Program after six months of service.
• Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans.
• Employer-paid life and AD&D coverage and an illness-related reduced salary pay program.
• Wellness, recognition, fitness, employee health programs, and employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED