BILH Pharmacy Administrative Coordinator - Westwood, MA - full-time, On-Site

Beth Israel Lahey Health•Westwood, MA
•$25 - $34•Onsite

About The Position

The Pharmacy Administrative Coordinator provides administrative support to leadership and a division or department by coordinating administrative work, projects, and staff. The role performs a range of administrative functions requiring in-depth knowledge of departmental programs, operations, services, and hospital policies and procedures. This position is full-time and on-site in Westwood, Massachusetts.

Requirements

  • High school diploma or GED required.
  • 3–5 years of related work experience required.
  • Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications.
  • Ability to produce complex documents, perform analysis, and maintain databases.
  • Ability to make decisions guided by precedents, policies, and objectives, and to make recommendations on issues affecting a department or functional area.
  • Ability to address varied problems through analysis or interpretation, using observation, knowledge, and skills based on general precedents.
  • Ability to set goals and determine how to achieve defined results within some guidelines, with broad guidance and overall direction from a manager or director.
  • Ability to communicate clearly and effectively in written English and to comprehend and converse in English with medical center staff, patients, families, and external customers.
  • Working knowledge of standard concepts, practices, procedures, and policies, with the ability to apply them in varied situations.
  • Ability to lead small projects or work groups, foster collaboration and respect, and improve workflows.
  • Ability to provide professional, respectful, service-oriented customer service using active listening and problem-solving, and remain calm in stressful situations.
  • Must be vaccinated against influenza as a condition of employment.

Nice To Haves

  • Associate's degree preferred.

Responsibilities

  • Screens telephone calls and manages access to high-level positions, determining which matters require face-to-face meetings, can be referred to other managers, or can be resolved directly.
  • Schedules and prepares for diverse and complex appointments, meetings, and travel arrangements.
  • Oversees committee planning and preparation, including distributing minutes and preparing agendas, materials, and committee work.
  • Plans and coordinates preparation for high-profile departmental programs and events, and makes recommendations as appropriate.
  • Independently composes and edits complex and sensitive correspondence, reports, and documents for manager approval.
  • Compiles, analyzes, and summarizes data from multiple sources to create detailed, complex documents, reports, and high-level presentations.
  • Completes department-specific responsibilities documented at the local level.
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