Pharmacy Account Manager
About The Position
PharmcareUSA is seeking a Traveling Pharmacy Account Manager for its closed-door, long-term care pharmacy business. The role involves regular travel to facilities, maintaining facility relationships, supporting pharmacy and consulting teams, and assisting with prescription and medication operations. The position requires full-time hours across all shifts, including nights, weekends, and holidays. The employee must supply their own vehicle; mileage reimbursement is available. Competitive pay rates are offered. Benefits listed for full-time employees include medical, dental, and vision insurance, a 401(k) with some matching, life insurance, FSA/HSA, and paid time off.
Requirements
- Critical evaluation skills.
- Problem-solving skills.
- Relationship management skills.
- Ethical practice.
- Consultation skills.
- Computer proficiency and technical aptitude, including the ability to use Microsoft products such as PowerPoint.
- Excellent communication and organizational skills.
- Ability to travel to and from other facilities as job duties demand.
- Ability to routinely use standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines.
- Ability to constantly operate a computer and other office equipment, such as calculators, copy machines, and printers, up to 100% of the time.
- Ability to talk and hear regularly to communicate effectively by phone and in person.
- Ability to see 100% of the time to recognize medications, detect inaccuracies, and observe the work of others.
- Ability to stand, walk, bend, kneel, reach, and stoop.
- Ability to lift and/or transport materials weighing up to 25 pounds, up to 10% of the time.
- Ability to tolerate a normal office environment and exposure to various medications.
- Must supply their own vehicle and be willing to travel regularly to facilities.
Nice To Haves
- Experience in long-term care pharmacy, assisted living, and hospice is preferred.
Responsibilities
- Visit multiple facilities each month to ensure every facility is visited once per quarter.
- Attend or conduct in-services on LinkRx and StatSafe as needed.
- Perform StatSafe audits.
- Perform cycle exchanges.
- Attend quarterly Performance Improvement Meetings.
- Conduct satisfaction surveys and help with grievance logs.
- Serve as the point of contact for facilities regarding issues, problems, and complaints.
- Communicate facility changes and updates to the pharmacy team.
- Support the consulting team as needed.
- Comply with corporate initiatives and use provided tools and resources as appropriate.
- Assist the pharmacist with prescription input when appropriate, filling, and dispensing.
- Fill prescriptions in accordance with applicable regulatory rules and requirements.
- Answer telephone calls, assist callers when appropriate, or enlist the pharmacist when appropriate, and respond to customer needs promptly.
- Prepare medications for delivery to facilities according to the delivery schedule.
- Assist with ordering medications from the wholesaler and proper inventory management.
- Assist with medication returns and E-Kit management.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with some matching
- Life insurance
- FSA/HSA
- Paid time off
- Mileage reimbursement
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
