Pharmacist Local Specialty

Walgreens•Lansing, MI

About The Position

Responsible for overseeing the daily operations of the pharmacy department, including workflow management, clinical management of patients, continuous quality improvement, adherence to policies and procedures, compliance with internal and external regulatory bodies, pharmacy sales, expense control, inventory management, and department image. The role supports accurate prescription filling, high-quality customer service for patients, providers, pharmaceutical partners, and payers, and the development and protection of department assets. The pharmacist manages pharmacy operations, patient and customer experience, prescription quality and compliance, inventory, cash controls, pharmacy systems and equipment, and third-party claims. The role also supervises pharmacy team members, ensures proper licensure and training, maintains professional relationships with physicians and other health professionals, and works collaboratively with Local Specialty Pharmacy staff. Specialized services may include HIV, organ transplant, oncology, or other services offered at the clinic location.

Requirements

Bachelor of Science in Pharmacy or Pharm.D. degree from an accredited educational institute.
Current pharmacist license in the states within the district, or willingness to obtain the license within one year, according to district guidelines.
At least one year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance.
Completed specialized training regarding medication and disease state, or sufficient practical experience necessary to provide specialized services offered at the clinic location, such as HIV, organ transplant, or oncology.
Overall performance review score of Exceeds Expectations for the most recent review period and Achieving Expectations for the earliest review period.

Nice To Haves

Previous experience at a Walgreens Local Specialty Pharmacy.

Responsibilities

Ensure pharmacy personnel provide hospitable, courteous, friendly, and efficient service and information; respond to customer inquiries and complaints and maintain and improve the department’s image.
Manage daily pharmacy department operations and support prescription volume, sales, profit, and image through accurate prescription filling and courteous, efficient service to patients, prescribers, manufacturers, payers, and health systems.
Report prescription errors immediately and follow company policies and procedures for prescription incidents and the Quality Improvement Program.
Comply with federal and state laws, regulations, and company policies governing drugs and products; maintain required records, documentation, and reports.
Recommend and implement asset-protection controls and procedures to identify and minimize profit loss.
Maintain pharmacy housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensure compliance with applicable laws and regulations.
Control the store safe and bank, including register readings, cash withdrawals and accounts, daily cash reports, cash over-and-short records, and related cash-management reports.
Ensure proper operation and maintenance of pharmacy department systems and equipment.
Monitor third-party pharmacy business opportunities and administer third-party systems and procedures to reduce payment rejections; promptly resolve rejection problems and timely resubmit rejected claims.
Manage and control prescription department inventory; follow company buying procedures and recommend and order merchandise from appropriate internal and external sources.
Supervise pharmacy department team members to ensure required functions are performed and company policies and procedures are followed.
Ensure pharmacy department personnel are properly licensed and trained on required payer and pharmaceutical contractual functions, including adverse-event reporting, data and inventory reporting, and clinical management.
Regularly reaffirm pharmacy personnel’s obligation to dispense prescriptions only in good faith.
Audit own performance and recommend personal performance objectives and standards.
Stay aware of developments in pharmacy, health care, and retail management relevant to the role and integrate them into work practices.
Maintain and develop good working relationships with physicians and other health professionals.
Work collaboratively with Local Specialty Pharmacy staff.