Pharmacist Local Specialty

Walgreens•Raleigh, NC

2d•$87,859 - $168,896

About The Position

Provides pharmacy consulting services to patients regarding effective medication use and drug interactions. Oversees daily pharmacy department operations and is accountable for workflow and clinical management, continuous quality improvement, compliance with policies and regulatory requirements, pharmacy sales, expense control, inventory management, accurate prescription filling, customer service, and protection of department assets. The role also supervises pharmacy personnel, maintains required credentials and knowledge, and works collaboratively with Local Specialty Pharmacy staff and other health professionals.

Requirements

Bachelor of Science in Pharmacy or Pharm.D. from an accredited educational institution.
Current pharmacist license in the states within the district.
At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance.
Specialized medication and disease-state training, or sufficient practical experience to provide specialized services offered at the clinic location, such as HIV, organ transplant, or oncology services.

Nice To Haves

Previous experience at a Walgreens Local Specialty Pharmacy.
For internal candidates only, an average leadership-behavior rating of 3.7 or above on the most recent performance review, if one is on file.
At least 6 months of pharmacy experience with Walgreen Co.

Responsibilities

Provide empathetic pharmacy consulting to patients about medication use and drug interactions.
Model customer-service best practices and respond promptly to patient inquiries and complaints.
Manage the daily operation of the pharmacy department and improve prescription volume, sales, profit, and department image through accurate prescription filling and courteous, efficient service.
Report prescription errors immediately and follow company incident-reporting and quality-improvement procedures.
Comply with federal and state laws, regulations, and company policies; maintain required records, documentation, and reports.
Recommend and implement asset-protection controls and procedures to minimize profit loss.
Maintain the pharmacy department’s housekeeping, maintenance, and appearance, and ensure safety and regulatory compliance.
Control the store safe and bank, including register readings, cash withdrawals and accounts, daily cash reports, and cash over/short records.
Ensure proper operation and maintenance of pharmacy systems and equipment.
Administer third-party pharmacy systems and procedures, resolve claim rejections, and promptly resubmit rejected claims.
Manage prescription department inventory, follow company buying procedures, and recommend and order merchandise from appropriate sources.
Supervise pharmacy department team members, ensure required functions and policy adherence, and verify personnel licensure.
Ensure pharmacy employees are trained on payer and pharmaceutical contractual requirements, including adverse event, data, inventory, and clinical-management reporting.
Regularly reinforce pharmacy personnel’s obligation to dispense prescriptions only in good faith.
Maintain required licensing, credentialing, certification, and current knowledge to provide clinical services.
Pursue professional development, monitor performance, seek constructive feedback, and use the pharmacy manager as a mentor and coach.
Keep pharmacy and healthcare knowledge current through professional journals, company publications, and communications; monitor retail and management developments and pursue best practices.
Maintain good working relationships with physicians and other health professionals and collaborate with Local Specialty Pharmacy staff.