Pharmacist Local Specialty

Walgreens•Austin, TX

About The Position

Responsible for overseeing the daily operations of the pharmacy department. Accountable for workflow and clinical management, continuous quality improvement, adherence to policies and procedures, compliance with internal and external regulatory bodies, pharmacy sales, expense control, inventory management, accurate prescription filling, high-quality customer service, and developing and protecting department assets. The pharmacist works collaboratively with Local Specialty Pharmacy staff and maintains good working relationships with physicians and other health professionals. The role includes managing pharmacy operations and inventory; supporting customer experience and service; ensuring compliance with laws, regulations, and company policies; supervising and developing pharmacy team members; maintaining pharmacy systems and equipment; and administering third-party pharmacy processes. Specialized services may include HIV, organ transplant, or oncology care, depending on the clinic location.

Requirements

  • Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
  • Current pharmacist license in the states within the district, or willingness to obtain the required license within one year, per district guidelines.
  • At least one year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance.
  • Specialized training regarding medication and disease states, or sufficient practical experience to provide the specialized services offered at the clinic location, such as HIV, organ transplant, or oncology services.
  • Overall score of Exceeds Expectations for the most recent performance review period and an overall score of Achieving Expectations for the earliest review period.

Nice To Haves

  • Previous experience at a Walgreens Local Specialty Pharmacy.

Responsibilities

  • Ensure department personnel provide hospitable, courteous, friendly, and efficient service and information; respond to customer inquiries and complaints and maintain the pharmacy department’s image.
  • Manage daily pharmacy department operations and improve prescription volume, sales, profit, and image through accurate prescription filling and courteous, efficient service to customers and partners.
  • Report prescription errors promptly and follow company policies and procedures for prescription incidents and the Quality Improvement Program.
  • Comply with federal and state laws and regulations and company policies governing drugs and products; maintain required records, documentation, and reports.
  • Recommend and implement asset-protection controls and procedures to identify and minimize profit loss.
  • Maintain pharmacy housekeeping, maintenance, and appearance for customer and employee safety, health, and well-being, while ensuring compliance with applicable laws and regulations.
  • Control the store safe and bank, including register readings, cash withdrawals and accounts, daily cash reports, cash-over-and-short records, and related cash-management reports.
  • Ensure proper operation and maintenance of pharmacy systems and equipment.
  • Monitor third-party pharmacy business opportunities and administer third-party systems and procedures to reduce payment rejections; resolve rejected claims promptly and resubmit them for payment on time.
  • Manage and control prescription department inventory; follow company buying procedures and recommend and order merchandise from appropriate sources.
  • Supervise pharmacy department team members to ensure required functions are performed and company policies and procedures are followed.
  • Ensure pharmacy department personnel have proper licensure and are trained on payer and pharmaceutical contractual requirements, including adverse-event reporting, data and inventory reporting, and clinical management.
  • Regularly reinforce personnel obligations to dispense prescriptions only in good faith.
  • Audit own performance and recommend personal objectives and performance standards.
  • Stay informed about developments in pharmacy, health care, and retail management relevant to the role and integrate them into work practices.
  • Maintain and develop good working relationships with physicians and other health professionals and collaborate with Local Specialty Pharmacy staff.
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