Pharmaceutical Data Entry Technician
About The Position
The Pharmaceutical Data Entry Technician works in MedWiz’s Pharmacy Services department at the on-site Woodridge, Illinois location. The role supports the processing of prescriptions and communication among prescribers, healthcare professionals, and internal departments. The technician triages incoming calls, manages email correspondence and workspace organization, and completes accurate data-entry tasks within defined timeframes. The position handles a high volume of prescriptions and is expected to meet processing targets. The technician receives prescriptions electronically, by fax, or by phone; enters and processes them in the system; and presents them to a pharmacist for verification. The role also addresses errors, rejections, and billing claims, verifies insurance information, and contacts physicians or facilities to clarify missing prescription details. Effective coordination with nurses, doctors, pharmacists, production, filling, and IV specialists is essential.
Requirements
- High school diploma or GED and 1–3 years of data-entry experience, or an equivalent combination of education and experience.
- Intermediate computer proficiency.
- Ability to read and interpret medication documentation, business correspondence, and procedure manuals; write routine reports and business correspondence; and communicate effectively in person and by telephone.
- Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; interpret bar graphs, statistical reports, data charts, and graphs.
- Ability to regularly lift and/or move up to 20 pounds.
- Required vision abilities include close and distance vision, peripheral vision, depth perception, adjustment of focus, and matching or detecting differences in colors, including shades and brightness.
- Ability to talk or hear regularly and to stand, bend, and walk frequently.
- Ability to work approximately 40 hours per week, Monday through Friday, with additional hours or overtime as necessary, including weekends and holidays as needed and/or on a rotating basis.
Nice To Haves
- Long-term-care pharmacy experience.
- PTCB certification.
- Experience with pharmacy and medication distribution software such as EMAR, Pyxis Medbank, or Frameworks.
Responsibilities
- Triage calls from prescribers, nurses, and facilities, prioritizing and routing them to the appropriate department.
- Answer phones, respond to inquiries, and provide excellent customer service.
- Maintain email correspondence and organized workspaces.
- Accurately and promptly enter and process prescriptions, resolve errors and rejections, and manage related emails and calls.
- Process at least 200 prescriptions per day, or 25–30 prescriptions per hour, to meet efficiency goals.
- Handle billing claims and rejections to support accurate reimbursement.
- Accurately process prescription insurance information.
- Coordinate with the production department and pharmacists to support timely and accurate medication delivery.
- Receive prescriptions electronically, by fax, or over the phone from physicians.
- Enter and process prescriptions in the system and present them to a pharmacist for verification.
- Contact physicians or facilities to clarify missing prescription information.
- Communicate effectively with nurses, doctors, pharmacists, production, filling, and IV specialists.
- Maintain predictable, reliable, and punctual attendance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
