Pflichtpraktikum Fachinformatiker / Kaufmann IT-Systemmanagement

WEROCK Technologies GmbH • Karlsruhe, ND

4d • Onsite

About The Position

WEROCK Technologies GmbH is offering a mandatory internship for people retraining as IT specialists in system integration, IT systems management merchants, or a similar field. The internship focuses primarily on preparing and servicing hardware for customers, with occasional office-related tasks. The internship lasts six months or longer, with dates arranged by agreement.

Interns configure PCs and barcode scanners according to customer requirements, including imaging, BIOS/UEFI setup, testing, and installing modules. They also repair and maintain hardware, troubleshoot faults, check quality, handle minor customer support requests or route them to the appropriate teams, test and document equipment, and receive, inspect, and prepare hardware shipments.

WEROCK Technologies GmbH is based in Karlsruhe and manufactures rugged computers designed for demanding environments. The company describes sustainability and climate protection as central to its mission: it says it offsets its greenhouse gas emissions through WWF Gold Standard projects and conducts regular climate audits of suppliers.

Requirements

• Currently retraining for a role as an IT specialist in system integration, an IT systems management merchant, or a similar field, and seeking a mandatory internship.
• Genuine interest in sustainability.
• Basic IT skills, including understanding hardware, installing Windows, and documenting work carefully.
• A reliable team player with a structured way of working, including during busy periods.
• Motivation to learn and contribute ideas.

Nice To Haves

• Initial practical experience with PC configuration or hardware repair.

Responsibilities

• Configure PCs and barcode scanners to customer requirements, including imaging, BIOS/UEFI setup, tests, and module installation.
• Repair and maintain hardware by replacing components, identifying faults, and checking quality.
• Handle small customer support requests or forward them to the appropriate contacts.
• Test devices, check functions, and document results to ensure quality.
• Receive deliveries, inspect hardware, and prepare items for shipment.

Benefits

• Practical and varied work at a growing industrial computer company.
• Opportunity to gain experience in computer configuration, repair, and customer support.
• Flexible working hours, Monday through Friday.
• Online-accessible tools, including the company's chat and video platform, central task board, and intranet.
• Air-conditioned office, height-adjustable workstations, and triple-screen setup.
• Freedom to shape tasks and projects, contribute ideas, and improve processes and outcomes.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed