Pet Resort Guest Service Representative, Full-Time
About The Position
K9 Resorts Luxury Pet Hotel aims to delight our guests and wow our clients, being a home away from home for the dogs we serve! We are second to no one when it comes to dog boarding and dog daycare. We do this through unparalleled training and development of our team. All with a best-in-class facility that is designed around being a place where dogs want to come! As a Pet Resort Guest Service Representative at K9 Resorts, you are the face of our company. Your primary goal is to provide every client and their dog with a “wow experience,” making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one.
Requirements
- Ability to lift at least 20 lbs.
- High school diploma or equivalent required.
- Some weekend and holiday hours are required.
- An enthusiastic personality is comfortable selling.
- Positive, professional and hardworking
Nice To Haves
- Love dogs
Responsibilities
- Create a welcoming environment for our guests while making sure we wow our clients!
- Respond to various inquiries, coordinating boarding accommodations, and doggie daycare.
- Act as a sales consultant showcasing what makes K9 Resorts unique.
- Spend time with private play dogs, ensuring they receive one-on-one attention and love.
- Provide room service for guests, ensuring they have a positive experience in the morning and after play.
Benefits
- 401(k)
- 401(k) matching
- Employee discounts
- Health insurance
- Opportunity for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
