Pet Resort Front Desk Receptionist

Morris Animal Inn • Morristown, NJ

18h • Onsite

About The Position

Join Our Guest Services Team at Morris Animal Inn! Morris Animal Inn is a family-owned and operated luxury pet resort offering dogs & cats the finest in lodging, grooming, training & daycare services. We believe that caring for dogs and cats is a great responsibility and privilege - one that we take very seriously. Our commitment is rewarded each time we send home a happy pet to a satisfied pet parent! We’re hiring permanent, year-round Full Time and Part Time Front Desk Receptionists to join our outstanding Guest Services team at our Morristown location.

Requirements

• Prior work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism
• Basic computer proficiency and comfort learning new software systems
• High attention to detail and the ability to thrive in a fast-paced, collaborative environment
• An appreciation for the fact that pet care is a 365-day business so availability to work on weekends and over holiday periods is required.
• A genuine love of dogs, cats, and people!

Responsibilities

• Warmly welcoming clients and their pets upon arrival
• Answering phones, emails, and inquiries promptly and professionally
• Scheduling and confirming appointments
• Promoting services and knowledgeable answering client questions
• Maintaining accurate client and pet records
• Processing invoices and collecting payments
• Managing pet check-in and check-out, including completion of required paperwork
• Keeping the front desk and lobby clean and organized
• Collaborating with other departments to ensure seamless, exceptional pet care

Benefits

• Structured paths for growth and advancement
• Generous employee discounts on our services, including pet daycare
• A unique Employee Rewards & Recognition program
• Comprehensive benefits including medical, dental, and vision insurance, 401(k), and paid vacation
• Weekly pay and bi-weekly schedules provided in advance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed