Pest Service Professional Technician

Rocket Pest Control•Tampa, FL

About The Position

Rocket Pest Control is seeking a Pest Service Professional Technician to help protect customers’ homes, families, and businesses with safe, convenient, and reliable pest control solutions. The role serves a designated customer route, fulfills a daily production schedule under limited supervision, arrives promptly, explains planned services, and controls insects, rodents, and other pests using professional products and methods. The technician inspects homes and properties to identify actual and potential pest problems, removes pests such as roaches, rats, ants, and bedbugs, and provides detailed treatment plans and further control strategies, including Integrated Pest Management. The position is full-time, non-exempt, with a Monday–Friday work week and occasional Saturdays; listed work hours are 7:30 a.m.–5:30 p.m. Saturday work is required. This is a safety-sensitive position. Rocket Pest is an equal opportunity employer and offers reasonable accommodation during the application and recruiting process.

Requirements

High school diploma or equivalent.
Successfully complete 30-day initial classroom and field training.
Earn a minimum of two continuing education units annually.
Current and valid driver's license; the posting states an ideal age of at least 21 years old.
Ability to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull, and lift at least 50 pounds.
Excellent written and verbal communication skills for customer interactions by phone and in person.
Ability to calculate basic math.
Ability to maintain constant alertness and work safely in a safety-sensitive position.
Availability to work Saturdays.
Pass a seven-year criminal background check.
Pass a drug screen.
Pass a three-year motor vehicle report and meet insurance requirements.

Responsibilities

Maintain service schedules for all customers on the assigned route and call customers before service.
Inspect and troubleshoot pest infestations and apply sound pest control strategies to maintain pest-free environments for assigned customers.
Communicate with customers before, during, and after service to assess and meet their needs.
Monitor infestation and rodent areas and pest application methods, such as baits and traps, after application; communicate progress to customers and operation managers.
Respond to customer requests in a timely manner.
Participate in ongoing training programs to improve skills.
Complete and submit service-related paperwork in a timely and orderly fashion.
Keep the assigned service vehicle, equipment, and tools clean and in good working condition.
Follow driving laws and company policies when operating company vehicles.
Maintain data integrity in PestPac and other software systems used by the organization.
Assist with Sentricon termite bait station checks.
Participate in collections efforts.