Pest Service Professional
About The Position
Rocket Pest Control is seeking dedicated individuals to join their team as Pest Service Professionals. This role involves protecting customer homes, families, and businesses by providing safe, convenient, and reliable pest control solutions. The company emphasizes customer service, growth, and a positive employee culture. This is a full-time, non-exempt position with a work week typically Monday through Friday, and occasional Saturdays, from 7:30 am to 5:30 pm. The Pest Service Professional will manage a designated route, fulfill daily production schedules, operate with limited supervision, and maintain timely customer appointments. Responsibilities include explaining services, applying professional products and tactics to control insects, rodents, and other pests, conducting property inspections, identifying pest problems, removing pests like roaches, rats, ants, and bedbugs, and developing detailed treatment plans and Integrated Pest Management strategies.
Requirements
- Complete a minimum of a High School diploma or equivalent.
- Position requires successful completion of 30-day initial training (classroom and field training) and earning minimum of two CEU’s annually.
- Must have a current and valid driver license; ideal age, at least 21 years old.
- Must be able to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull and lift a minimum of 50 pounds or more.
- Must have excellent written and verbal communication, to speak with customers on the phone and in-person correspondence.
- Ability to calculate basic math.
- Must work in a constant state of alertness and in a safe manner.
- This is a safety-sensitive position; where a momentary lapse of concentration can result in serious injury, death, environmental consequences, or data breach.
- Must be able to work Saturdays.
- Must be able to pass a seven-year criminal background check.
- Must be able to pass a drug screen.
- Must be able to pass three-year motor vehicle report and meet insurance requirements.
Nice To Haves
- Ideal age, at least 21 years old.
Responsibilities
- Maintain service schedules for all customers on assigned route, calling customer prior to their service.
- Inspect/Troubleshoot pest infestations as needed to employ sound pest control strategies to maintain a pest free environment for customers on assigned route.
- Communicate effectively with customers prior to, during and after service delivery in order to assess and meet their needs.
- Continuously monitor infestation/rodent areas and pest application methods (i.e. baits, traps, etc.) after application and communicate progress to customers and operation managers.
- Respond to customer requests in a timely manner.
- Participate in ongoing training programs to constantly improve upon skill level.
- Complete and submit service-related paperwork in a timely and orderly fashion.
- Maintain assigned service vehicle, equipment, and tools in clean/good working condition.
- Adhere and abide to all driving laws/company policies when operating company vehicles.
- Responsible for data integrity in the PestPac and other software systems used by the organization.
- Assist in Sentricon termite bait station checks.
- Participate in collections efforts.
Benefits
- 8 Company-paid Holidays per year
- Earn up to 10 Days of Paid-Time Off per year
- Company-Paid Group Life Insurance
- Short-Term Medical Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan with Company match of 5%
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
