Pest Service Professional Technician

Rocket Pest ControlLoganville, GA
Onsite

About The Position

Rocket Pest Control is seeking a Pest Service Professional Technician to join their team. This full-time, non-exempt position involves managing a designated route, fulfilling daily production schedules, and providing pest control solutions to customers. The role requires operating under limited supervision, timely customer arrivals, explaining services, and applying professional products and tactics to control insects, rodents, and other pests. Responsibilities include conducting property inspections, identifying pest problems, removing pests like roaches, rats, ants, and bedbugs, and developing detailed treatment plans and Integrated Pest Management strategies.

Requirements

  • Complete a minimum of a High School diploma or equivalent.
  • Position requires successful completion of 30-day initial training (classroom and field training) and earning minimum of two CEU’s annually.
  • Must have a valid driver license and be 18 years of age.
  • Must have the ability to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull and lift a minimum of 50lbs or more.
  • Must have excellent written and verbal communication, with particular emphasis during telephone calls, follow-ups, and in-person correspondence.
  • Ability to calculate basic math.
  • Working in a constant state of alertness and safe manner.
  • This is a safety-sensitive position; where a momentary lapse of concentration can result in serious injury, death, environmental consequences, or data breach.
  • Must be able to work Saturdays.
  • Must be able to pass a seven-year criminal background check.
  • Must be able to pass company drug screen and/or substance abuse testing.
  • Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier.

Nice To Haves

  • Specialties / Licenses or Certifications N/A

Responsibilities

  • Maintain service schedules for all customers on assigned route, calling customer prior to their service.
  • Inspect/Troubleshoot pest infestations as needed to employ sound pest control strategies to maintain a pest free environment for customers on assigned route.
  • Communicate effectively with customers prior to, during and after service delivery in order to assess and meet their needs.
  • Continuously monitor infestation/rodent areas and pest application methods (i.e. baits, traps, etc.) after application and communicate progress to customers and operation managers.
  • Respond to customer requests in a timely manner.
  • Participate in ongoing training programs to constantly improve upon skill level.
  • Complete and submit service-related paperwork in a timely and orderly fashion.
  • Maintain assigned service vehicle, equipment, and tools in clean/good working condition.
  • Adhere and abide to all driving laws/company policies when operating company vehicles.
  • Responsible for data integrity in the PestPac and other software systems used by the organization.
  • Assist in Sentricon termite bait station checks.
  • Participate in collections efforts.

Benefits

  • 8 Company-paid Holidays (Full-Time Only)
  • 10 Days of Paid-Time Off (Full-Time Only)
  • Company-Paid group life insurance, Short-Term & Long-Term Disability (Full-Time Only)
  • Medical, Dental, and Vision plans (Full-Time Only)
  • Retirement Plans with Company match including 401k up to 5%
  • Employee Assistance Programs
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