Pest Control Service Professional

Northwest Exterminating • Alpharetta, GA

3d • Onsite

About The Position

Northwest Exterminating is hiring a Pest Control Service Professional to provide pest-control services in the field and deliver a positive customer experience. The role is mobile and route-based, serving residential and commercial customers in the local community. Experience is not required; the company provides comprehensive training.

The professional manages a daily service route, performs residential pest control and mosquito services, conducts termite inspections, and monitors termite bait systems. The role also involves addressing customer account needs, communicating with customers, collaborating with internal teams, and applying pest-control products according to label standards and safety guidelines. Employees are expected to represent Northwest professionally and maintain a safety-first approach when driving and using company equipment.

The position involves outdoor work and varied environments, including crawl spaces, attics, confined spaces, and rooftops. Candidates must be able to perform the physical job requirements safely, with or without accommodations.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Valid driver's license.
• Ability to work independently in the field and manage route-based assignments.
• Ability to safely use a ladder within the manufacturer's weight capacity.
• Ability to lift and carry up to 50 pounds.
• Ability to safely operate a company vehicle for extended periods, including travel between counties or service areas.
• Ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas.
• Ability to work in all types of weather conditions.

Nice To Haves

• 1–2 years of pest-control experience.

Responsibilities

• Build relationships with internal and external customers and deliver excellent service to encourage customer satisfaction and loyalty.
• Manage the daily operations of a Universal Service Route using effective time management.
• Perform residential pest control and mosquito services, and conduct termite inspections.
• Monitor termite bait systems to ensure they are functioning properly.
• Problem-solve customer accounts to address current and future needs.
• Communicate consistently with customers to keep them informed and satisfied.
• Work with customer service, sales, and fellow service professionals to provide an outstanding customer experience.
• Apply pest-control products according to label standards and safety guidelines.
• Maintain a safety-first mindset when operating company equipment and driving a company vehicle.
• Represent Northwest's values and image with professionalism and customer care.

Benefits

• Company vehicle and company cell phone.
• Medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Industry-leading quality training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED