PERSONNEL SERVICES SPECIALIST/HR-SES - 73002598

State of Florida•Tallahassee, FL

20h•$45,000 - $48,000•Onsite

About The Position

The Florida Department of Revenue’s Office of Workforce Management is seeking a Personnel Services Specialist for its Office of Employee Relations in Tallahassee. This Selected Exempt Service position supports managers, supervisors, and employees on employee relations matters. The role calls for strong critical thinking and analytical skills, organization, attention to detail, and effective written and verbal communication. The specialist manages the Employee Relations shared mailbox and assignment tracking; responds to reemployment assistance claims, questionnaires, and hearing notices; and supports functional areas including corrective action, workplace accommodations, grievances, Employee Assistance Program referrals, and Fitness for Duty referrals. The position also prepares reports, responds to public records and data requests, processes case and file closures, helps maintain internal communications and web content, supports training development, and assists the Employee Relations Manager with special projects. The stated annual salary is $45,000 to $48,000. Benefits include health, life, vision, and dental insurance; tuition waivers; paid sick and personal leave; paid parental leave; 10 paid holidays annually; and retirement savings. Applicants must undergo a National Level-2 criminal background check. The Department does not hire applicants who require H-1B visa sponsorship.

Requirements

One year of professional administrative experience.
Strong written communication skills, including the ability to produce accurate, clear, and well-organized correspondence, reports, and other documentation.
Ability to analyze information, apply policies and procedures, and make sound recommendations.
Experience managing multiple tasks, meeting deadlines, and working in a fast-paced environment.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

Nice To Haves

Bachelor’s degree from an accredited college or university in human resource management, law, business administration, or a related field.
Experience in an employee relations or labor relations office handling corrective action processes, performance management, or workplace investigations.
Knowledge of reemployment assistance (unemployment compensation) processes, including claims and hearings.
Experience responding to public records requests and preparing reports.
Experience managing shared mailboxes or workflow tracking systems.
Experience developing or updating training materials, internal communications, or web content.

Responsibilities

Manage the Employee Relations email mailbox, distribute assignments, respond to inquiries, and maintain the tracking log.
Respond to reemployment assistance claims, questionnaires, and hearing notices, and process quarterly invoices.
Support Employee Relations areas including corrective action, workplace accommodations, grievances, Employee Assistance Program referrals, and Fitness for Duty referrals.
Prepare reports and respond to public records and data requests.
Assist the Employee Relations Manager with special projects as assigned.
Process Employee Relations case and file closures using internal systems and applications.
Assist with updating the internal website and communications, and with training development.