Seasonal Personal Stylist, Palm Desert

Macy's•Palm Desert, CA
•$17 - $21

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about each customer’s needs, provide personalized recommendations, and connect customers with suitable products and services. On the sales floor and in fitting rooms, you use warmth, product knowledge, and a personal approach to build trust, meet sales goals, and encourage customer loyalty. The role also includes keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers in friendly conversations, maintain a shoppable space through merchandising and other merchandise-related tasks, share Loyalty program benefits, and provide a thoughtful closing to each interaction. They support teammates and work collaboratively to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goals.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Prepare the sales floor by keeping it clean, organized, and ready for customers.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers, engage them in personal conversations, understand their needs, and offer relevant product and service recommendations.
  • Drive sales performance, meet sales goals, and build customer relationships and loyalty.
  • Merchandise new receipts; process damages, testers, and select merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely at the end of each interaction.
  • Support teammates through honest, caring, and collaborative service.
  • Learn from others and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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