Anthropologie Personal Stylist - Part-Time

Anthropologie•Upper Merion Township, PA

7d•Onsite

About The Position

The Personal Stylist cultivates the store’s service and selling culture and drives sales by building authentic customer connections, offering expert styling advice, and providing individualized experiences with curated product recommendations. The role supports customer service, styling, clienteling, team education, visual presentation, business operations, and community engagement.

Requirements

At least 2 years of experience building customer relationships or clienteling.
Passion for apparel styling.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Anthro brand fan.

Responsibilities

Uphold a service culture that provides extraordinary service and helps all customers feel welcome, heard, and valued.
Lead by example in relationship building, styling, and networking with customers; educate store associates and customers about the personal styling role and program.
Generate impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics.
Advocate for technology usage and encourage the team to transact in the moment, upsell, and build clientele.
Help create an inclusive environment by amplifying voices and seeking and advocating different perspectives.
Identify personal styling knowledge gaps among the team and facilitate regional or brand styling initiatives and trainings as needed.
Use brand resources to share apparel styling and product knowledge with the team and improve associate confidence in styling customers.
Review store business and buying trends to inform apparel outfitting and selling decisions and drive apparel and accessories business.
Capitalize on walk-in traffic and identify sales opportunities through outreach and networking; partner with store leadership to pursue opportunities and meet company and outreach goals.
Partner with the visual team on mannequin outfitting updates featuring new arrivals and best sellers.
Maintain accountability and productivity during zoned personal styling hours and flexibly support service in zone coverage.
Communicate customer insights and shopping patterns to leadership and the styling team through regional or brand communication platforms.
Build productive relationships with leadership and the selling team, maintain open communication, and act on business needs in the moment.
Contribute to positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.
Collaborate with store leadership to identify and curate events and experiences that reflect local customer and community interests and drive brand engagement.