Personal Stylist, Manhasset - Full Time

Macy's•Manhasset, NY
•$23 - $40•Onsite

About The Position

As a Personal Stylist, also known as MyStylist, you will exceed performance metrics with an entrepreneurial mindset, drive enterprise-wide cross-selling to deliver sales goals and growth, and embrace innovation, new selling ideas, and applications. You will provide an elevated, seamless customer experience through lifestyle selling, in-store and virtual selling, and service by leveraging technology. The role involves expanding your customer base through relationships with vendor partners, store leadership, peers, and the local community. You will focus on acquiring new customers, building and maintaining strong client relationships through clienteling, and developing a social media presence. Full-time colleagues are typically scheduled to work 30 or more hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate and share information with diverse groups of customers and peers.
  • Self-starter who can adapt quickly to changing customer expectations and needs.
  • Resourceful and able to adapt quickly to changing priorities and deadlines.
  • Keen sense of fashion, ability to coordinate items, and suggestive selling techniques.
  • Experience or familiarity with a variety of lifestyles, business segments, and social media platforms, with credibility to interact with a broad customer base.
  • At least 3 years of retail experience or experience in another high-touch selling position.

Responsibilities

  • Exceed sales goals by providing personalized and elevated shopping experiences in-store and online.
  • Drive customer acquisition through networking, social media, and a compelling online presence that promotes your services and experiences.
  • Partner with store teams, vendors, and community partners to develop and host virtual and in-store events that generate incremental sales.
  • Use selling tools and resources to increase annual spend and repeat client visits through outreach, correspondence, appointments, and relevant product recommendations.
  • Make data-driven decisions to drive growth and understand the local market and customer base.
  • Meet regularly with the Store Manager to discuss performance, goals, and actions.
  • Complete daily and weekly tasks, including checking email, maintaining appointment bookings, following up with customers, developing and posting content, and other assigned duties.
  • Attend vendor trainings and development workshops as assigned.
  • Share knowledge and support peers in developing their skills while continuing to develop your own.
  • Participate regularly in store leadership meetings and visits.
  • Maintain a clean, safe, and inviting environment in alignment with company standards and guidelines.
  • Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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