LFTG Personal Shopper PT

Lowes Foods•Chapel Hill, NC

4d•Onsite

About The Position

Join a high-energy, fast-paced team supporting Lowes Foods To Go, the company’s online ordering program. The Personal Shopper efficiently picks guests’ orders and, over time, builds relationships to understand their needs and preferences. The role provides hands-on experience in eCommerce, logistics, information technology, customer service, and grocery retail, while also supporting creative marketing and outreach programs to help achieve store eCommerce goals. The ideal candidate is outgoing and energetic and interacts positively and genuinely with guests.

Requirements

Friendly, energetic, genuine, and outgoing personality.
Strong people skills and the ability to communicate clearly, professionally, and concisely.
Ability to work well with others, including people with differing personalities and viewpoints.
Ability to lift 25 pounds consistently and 50 pounds occasionally.
Ability to read and understand information and take direction.
Ability to walk, bend, kneel, and stand for extended periods.
Ability to communicate effectively with supervisors and take direction from them.
Ability to work well with, or learn to work well with, computers and handheld Android or iOS devices.
Basic Microsoft Office skills.
Ability to perform basic troubleshooting for system or mechanical issues with assistance from the Guest Service team.

Responsibilities

Pick guests’ orders according to operational guidelines and best practices.
Interact with guests in a genuine, fun, and interactive manner.
Work efficiently and purposefully when picking, staging, and carrying out orders.
Greet guests and review their orders with them.
Handle, bag, and load orders properly and safely.
Record variances on the guest pick list.
Maintain records applicable to the position and Lowes Foods To Go, and transmit data as scheduled.
Perform basic hardware and software maintenance.
Maintain the Lowes Foods To Go station and its equipment.
Communicate service issues to support resources and store management.
Promote the program in-store.
Periodically assist with or conduct marketing in the community.
Provide in-store guest service as needed, including bagging, helping guests locate products, and cleaning.
Maintain a professional appearance and attitude.
Perform other duties assigned by management.