Personal Shopper - Sam's
About The Position
The Personal Shopper supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by pulling and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. The position provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also includes completing work assignments in coordination with managers, coworkers, customers, and business partners, while managing priorities, communicating progress, and recommending improvements. The Personal Shopper maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel-standard guidelines, and correcting or reporting unsafe situations. Associates are expected to follow company policies, procedures, and standards of ethics and integrity and demonstrate the company’s values through teamwork, accountability, inclusion, customer focus, continuous improvement, and support for others.
Responsibilities
- Promote Membership benefits and Company products and services; process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, checking order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting products and services.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials properly, and following steel-standard guidelines.
- Correct or report unsafe situations to Management.
- Complete work assignments and priorities by coordinating with managers, coworkers, customers, and business partners; identifying priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.
- Follow company policies, procedures, and standards of ethics and integrity, including applying related action plans and using the Open Door Policy.
- Contribute to a respectful, inclusive workplace; build relationships and communicate positively; help develop and mentor others; and recognize others’ contributions.
- Act with integrity and accountability, put Members first, make informed decisions, and pursue continuous improvement and learning.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid Live Better U education program for eligible full-time and part-time associates, covering tuition, books, and fees for qualifying programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
