Personal Shopper - New Location: Katy, TX

Walmart•Katy, TX
•Onsite

About The Position

Sam's Club is hiring Personal Shoppers for its new Katy, Texas location. As a founding associate, the Personal Shopper helps establish the club’s member experience and culture. The role fulfills pickup orders by gathering, scanning, wrapping, palletizing, and staging merchandise accurately and securely. It also includes assisting members, promoting Membership benefits and upgrades, supporting sales and marketing events, following up on unavailable merchandise, and adhering to safety procedures. The position is active and fast-paced, with flexible scheduling that includes weekends and holidays.

Requirements

  • Strong attention to detail and order accuracy.
  • Comfort working in a fast-paced, deadline-driven environment.
  • Ability to locate merchandise quickly throughout the club.
  • Positive communication skills and a member-first mindset, including comfort promoting Membership.
  • Ability to prioritize safety and follow established procedures.
  • Ability to adapt quickly to changing tasks and priorities.
  • Availability for flexible scheduling, including weekends and holidays.
  • Positive attitude and strong work ethic.

Responsibilities

  • Fulfill Fax 'n Pull and Click 'n Pull orders by reviewing orders, locating and pulling items, scanning, wrapping, and palletizing merchandise.
  • Ensure order and invoice accuracy and secure items until members arrive for pickup.
  • Follow up on out-of-stock merchandise and communicate substitutions to meet member needs.
  • Process Memberships, upgrades, and credit accounts, and participate in sales and marketing events.
  • Promote Sam's Club products, services, and Membership benefits to help meet Membership goals.
  • Acknowledge members, identify their needs, assist with purchasing decisions, and resolve issues and concerns.
  • Conduct safety sweeps and follow forklift spotting procedures and hazardous material handling guidelines.
  • Follow company steel standard guidelines and correct or report unsafe situations to management.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid Live Better U education program, including eligible education and training programs.
  • Career advancement opportunities and training and development opportunities.
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