Personal Lines Underwriter

Tower Hill Insurance Group•Alachua, FL

About The Position

Tower Hill Insurance Group is seeking a Personal Lines Underwriter to support the evaluation of new and renewal insurance applications in accordance with company guidelines. The role reviews risk information, assists with policy decisions, and collaborates with agents and internal teams to obtain necessary documentation under close supervision. It offers an opportunity to develop foundational underwriting skills, exercise sound judgment, and contribute to effective management of the Personal Lines portfolio. The position calls for a customer-service-oriented professional who communicates effectively in a fast-paced team environment and builds relationships with customers and business partners. The role may also represent the organization at agent meetings, company events, and other business functions as needed. Tower Hill describes opportunities for career advancement and personal growth and offers competitive pay, benefits, and well-being programs.

Requirements

Bachelor’s degree required; equivalent experience may substitute for the minimum educational requirement. The posting states equivalent experience may include two years of relevant experience.
Minimum of one year of relevant work experience preferred.
Strong customer service orientation and effective communication skills in a fast-paced team environment.
Strong written and verbal communication skills to develop and leverage customer relationships.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

Property and casualty insurance industry designation preferred, such as Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU).
Active insurance license strongly preferred.
Relevant work experience of at least one year preferred.

Responsibilities

Review insurance applications and endorsements to evaluate submission information required to accept or reject new policies based on underwriting guidelines.
Assess risk quality for the in-force book of business through renewal reviews, ensure compliance with company guidelines, and initiate appropriate loss-prevention actions.
Research and resolve requests for missing information from agency partners.
Communicate daily with agents by telephone, internal diary, and email to obtain information, respond to inquiries, and assist with risk placement and rating.
Communicate with field representatives and other insurance or inspection companies to obtain information, answer inquiries, and explain company underwriting policies.
Develop and maintain effective business relationships with internal customers, including Actuary, Marketing, IT, and Claims, to attract and retain profitable business.
Interpret and explain products and services to internal and external customers.
Represent the organization at agent meetings, company events, and other business functions as needed.
Perform other duties assigned as necessary to accomplish organizational goals.