Personal Lines Underwriter 2

Concord General Mutual Insurance Company•Westborough, MA

About The Position

As a Personal Lines Underwriter, you will collaborate with assigned agencies to strengthen relationships and provide a consistent underwriting experience. You will apply insurance coverage rules and guidelines and make underwriting decisions in accordance with the Company’s underwriting philosophy for accounts of varying complexity. The role also involves assisting with the training and mentoring of co-workers. Work is performed under limited supervision.

Requirements

A minimum of two years exceeding expectations as an Underwriter 1 is required.
Considerable knowledge of insurance and a strong understanding of coverages and corporate underwriting philosophy are required.
Must be fully trained on all lines of business assigned agencies may write through this collaboration.
Ability to evaluate information, consider alternatives, and make independent decisions.
Ability to motivate and train others, including developing training materials as needed.
Strong time-management and organizational skills.
Ability to develop product knowledge through participation in approved educational programs.
Ability to communicate clearly and implement Company objectives and goals.
Ability to work effectively with a diverse group of individuals and manage varied factual circumstances.

Nice To Haves

A bachelor’s degree or equivalent is preferred.
Holding or pursuing industry licenses, designations, and certificates is a plus.

Responsibilities

Build, maintain, and enhance positive working relationships with assigned agency staff.
Assist in creating, executing, and maintaining a streamlined underwriting experience for agency partners.
Coordinate the quoting process and presentation of new-business and renewal proposals.
Coordinate necessary internal and external communication and ensure proper underwriting processes are followed for policies with assigned agencies and related tasks.
Visit agency partners as required.
Determine and obtain information needed to evaluate exposure to loss.
Make independent decisions about risks in accordance with Company policies and guidelines.
Select, reject, or offer acceptable alternatives for risks within Company guidelines and philosophy, using specialized knowledge and relevant information such as underwriting reports, frequency and severity measures, and policy payment history.
Cross-sell other coverage options to agency staff when applicable to support profitable agency growth.
Guide agents and customer service representatives on more advanced policy features, programs, and coverages.
Underwrite more complex exposures.
Provide positive, friendly service to internal and external customers.
Assist with associate training and guide associates with less experience.
Maintain punctual attendance according to an assigned work schedule at a Company-approved work location.