Personal Lines Underwriter 2

Concord Group Insurance•Westborough, MA
•$65,000 - $80,000

About The Position

The Personal Lines Underwriter collaborates with assigned agencies to strengthen relationships and provide a consistent, dependable underwriting experience. The role applies insurance coverage rules and guidelines and makes underwriting decisions across accounts of varying complexity in accordance with the Company’s underwriting philosophy. Work is performed under limited supervision. The underwriter also assists with training and mentoring co-workers.

Requirements

  • At least two years of exceeding expectations as an Underwriter 1.
  • Considerable knowledge of insurance and a strong understanding of coverages and corporate underwriting philosophy.
  • Full training on all lines of business assigned agencies may write through this collaboration.
  • Ability to evaluate information, consider alternatives, and make independent decisions.
  • Ability to motivate and train others, including developing training materials as needed.
  • Strong time-management and organizational skills.
  • Ability to develop product knowledge through participation in approved educational programs.
  • Ability to communicate clearly and implement Company objectives and goals.
  • Ability to work effectively with a diverse group of individuals and manage varied factual circumstances.

Nice To Haves

  • A bachelor’s degree or its equivalent is preferred.
  • Holding or pursuing industry licenses, designations, and certificates is a plus.

Responsibilities

  • Build, maintain, and enhance positive working relationships with assigned agency staff.
  • Help create, execute, and maintain a streamlined underwriting experience for agency partners.
  • Coordinate the quoting process and presentation of new business and renewal proposals.
  • Coordinate necessary internal and external communication and ensure the proper underwriting process is followed for policies with assigned agencies and related tasks.
  • Visit agency partners as required.
  • Determine and obtain information needed to evaluate exposure to loss.
  • Make independent decisions about risks in accordance with Company policies and guidelines.
  • Select, reject, or offer acceptable alternatives for risks within Company guidelines and philosophy, using specialized knowledge and relevant information such as underwriting reports, frequency and severity measures, and policy payment history.
  • Cross-sell other coverage options to agency staff when applicable to support profitable agency growth.
  • Guide agents and customer service representatives on advanced policy features, programs, and coverages.
  • Underwrite more complex exposures.
  • Provide positive, friendly service to internal and external customers.
  • Assist with associate training and guide less-experienced associates.
  • Maintain punctual attendance according to the assigned work schedule at a Company-approved work location.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Paid time off for vacation, personal, and sick time, plus holiday pay
  • Parental leave
  • Adoption assistance
  • Fertility treatment assistance
  • 401(k) plan with company match
  • Gym membership or fitness class reimbursement
  • Bonus opportunities
  • Resources and programs supporting professional growth and wellness
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