Personal Lines Team Lead

The Jonus Group•Boca Raton, FL

8h•Onsite

About The Position

Seeking a highly motivated and experienced Personal Lines Account Manager Team Lead to join a growing team. This role has been created to support our recent acquisition and the expansion of our personal lines book of business. The ideal candidate will bring a strong background in personal lines insurance, leadership skills, and a passion for delivering exceptional client service. This is an in-office position, offering the opportunity to lead a dedicated team in a laid-back, results-driven environment.

Requirements

Active 2-20 or 20-44 license required
Minimum of 3+ years in personal lines insurance, with a proven track record of success
Proficiency in AMS360 software preferred
Demonstrated ability to lead and manage a team effectively
Strong communication, problem-solving, organizational, and interpersonal skills
High school diploma or equivalent required

Nice To Haves

additional certifications or training in insurance is a plus

Responsibilities

Lead and manage the personal lines team, ensuring efficient and effective operations
Oversee the servicing of personal lines accounts, including quoting, renewals, and policy changes
Handle a range of accounts, primarily standard personal lines, with some exposure to high-net-worth clients
Provide mentorship and guidance to team members, fostering professional growth and development
Collaborate with the Commercial Lines Department Manager to align team goals with overall agency objectives
Utilize AMS360 software to manage accounts and maintain accurate records
Ensure compliance with industry regulations and company policies
Deliver exceptional customer service to clients, addressing inquiries and resolving issues promptly