Personal Lines Inside Sales Producer

HUB International•Des Plaines, IL

1d•Remote

About The Position

Powered by HUB International, VIU by HUB is a digital insurance platform built to make finding the right coverage simple, fast, and stress-free. As a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance. Customers can compare policies, shop top-rated carriers, and receive customized quotes- all with unbiased advice available online or through a dedicated human advisor. The Personal Lines Inside Sales Producer provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. We’re looking for a talented sales professional to join our team! The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large amount of accounts and responsible for handling our warm, vetted leads through inbound calls. Our teams are currently working from home and we’re open to remote applicants!

Requirements

Requires an active P&C license
High school graduate or equivalent (some college a plus).
1+ year experience in sales or customer service.
Embrace the latest technologies available.
Excellent customer service and communication skills.
Proficient in computer skills and basic software packages.
Intermediate to expert computer acumen.
Acts decisively and demonstrates good judgment.
Strong oral and written communication skills.
Strong attention to detail with excellent time management and decision-making skills

Nice To Haves

Are driven by competition.
Enjoy participating in competitive Sales incentive contests held throughout the year.
Are seeking an opportunity with unlimited protentional earnings.
Want to work for the #1 Personal Lines Broker in the US.
Are seeking a progressive work environment at a rapidly growing organization.
Leverage your internal resources to assist your customers.
Have a desire to help others protect their future.
Have an entrepreneurial spirit and are challenged by the opportunity to grow the business.
Are focused on learning and development to enhance your industry knowledge and expertise.
Are well organized and maintain a well-established follow up process.
Have great verbal and written communication.
Are a self-starter willing to invest time and energy to learn the technical aspects of our business.
Believe in integrity and building success by developing relationships with others.

Responsibilities

Handle lead volume primarily through inbound calls (no cold calling).
Follow communication scripts, prompts, call flows when handling different topics.
Meet Quality Assurance Requirements and other key performance metrics.
Identify customer's need and clarify information for Call Center Agents.
Seize the opportunity to transfer calls immediately or schedule appointments, where applicable.
Build sustainable relationships by interacting in a professional and caring manner.
Keep records of all conversations in our call center database in a comprehensive manner.
Meet personal, team and site call transfer targets.