Personal Lines CSR

1870 Holdings•Monmouth, IL
•$19 - $25•Onsite

About The Position

We are looking for a service-oriented, detail-focused professional to join our team as a Personal Lines Insurance Customer Service Representative. This is a great opportunity to grow within a stable and respected industry, while gaining hands-on experience, learning from industry experts, and building long-term career skills.

Requirements

  • Strong organizational and communication skills
  • Attention to detail and a proactive mindset
  • Ability to work well in a team environment
  • Comfortable using computers and learning new systems
  • A professional, client-focused approach

Nice To Haves

  • Prior customer service or administrative experience
  • A current Property & Casualty Insurance license (or willingness to obtain)

Responsibilities

  • Deliver prompt, accurate, and friendly service to clients and internal team members
  • Respond to client inquiries, process updates, and assist with policy documentation for farm and crop insurance
  • Support producers with client communication and account servicing
  • Maintain accurate client records and task follow-ups in our management system
  • Stay informed on industry trends and carrier guidelines
  • Identify opportunities to improve coverage or streamline service

Benefits

  • Supportive team culture with opportunities to learn and grow
  • Professional development and training provided
  • Exposure to a variety of clients and carriers
  • A career path, not just a job
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