Personal Lines Account Manager

The Jonus Group•Hagerstown, MD

3d•Onsite

About The Position

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing team. This role offers an opportunity to manage a book of business, engage with clients, and contribute to the success of a rapidly expanding organization. The agency combines a small-agency feel with the resources of a large private equity firm. This is a fully onsite, full-time position in a collaborative and supportive office environment.

Requirements

Active Property & Casualty (P&C) license.
At least 2 years of experience in personal lines insurance.
Proven ability to handle a book of business and meet sales and service goals.
Proficiency in quoting and marketing both new and renewal business.
Strong communication, organizational, and problem-solving skills.
Ability to work onsite full-time in a collaborative office environment.

Nice To Haves

Exposure to light commercial accounts.
Familiarity with insurance software such as EzLynx.
Experience with EPIC.

Responsibilities

Manage and service a book of personal lines accounts, ensuring client satisfaction and retention.
Proactively call leads, round existing clients, and identify opportunities for cross-selling and upselling.
Quote and market new and renewal business to meet client needs.
Address client inquiries and resolve issues promptly while providing exceptional customer service.
Collaborate with team members to ensure seamless operations and client support.
Use agency management software, currently EzLynx and transitioning to EPIC, to maintain accurate records and streamline processes.