Personal Lines Account Manager, Retail

HUB International • Markham, ON

33d • CA$48,000 - CA$69,000 • Hybrid

About The Position

HUB International is seeking a Personal Insurance Account Manager to join their high-performing team. The role involves managing an established book of business, providing expert advice and solutions, and delivering full-service insurance support including quoting, servicing, and selling home, auto, and specialty products. The position emphasizes building long-term client relationships, analyzing risk and pricing strategies, and contributing to a collaborative team environment focused on mentorship and shared success.

Requirements

• A client-first mindset and natural ability to build rapport and foster loyalty.
• Proven sales or service experience, ideally in personal insurance.
• Strong verbal and written communication skills, with a professional and approachable tone.
• Solid organizational and time management skills—you know how to prioritize and deliver.
• Tech-savvy and quick to learn new systems and platforms.
• RIBO Licensed (or ready to obtain it quickly).
• 2-5 years of relevant experience.

Nice To Haves

• Designations like CAIB or CIP are assets and show your dedication to the craft.

Responsibilities

• Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs.
• Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care.
• Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value.
• Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive.
• Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success.
• Bring forward ideas to enhance service delivery and contribute to a strong, evolving team.

Benefits

• Flexible working arrangements
• Generous time-off policies
• HUB-sponsored training programs
• Tuition reimbursement
• Reimbursements for professional licensing and membership fees
• Special discounts on events, travel, accommodations, and personal home & auto insurance
• Extended health benefits
• Disability insurance
• RRSP matching
• Paid-time-off benefits
• Eligible bonuses
• Commissions for some positions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed