Account Manager, Personal Lines

External•Renton, WA

10d•Hybrid

About The Position

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG’s success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many “Employer of Choice” awards to list? Let’s work together! The Partners Group currently has an outstanding opportunity for a property and casualty professional to join our Personal Lines team as an Account Manager. How you will make an impact at TPG As a Personal Lines Account Manager, you'll serve as a trusted resource to clients, helping them navigate coverage decisions, policy changes, claims questions, and evolving insurance needs. By conducting thoughtful renewal reviews and identifying opportunities to strengthen coverage, you'll play a direct role in client retention, satisfaction, and long-term relationship growth. You'll also partner closely with producers and carrier partners to deliver proactive service and personalized solutions that support our commitment to exceptional client care. This newly added position will support two producers and help ensure their growing book of business continues to receive responsive, high-quality service. This role is well suited for someone who genuinely enjoys building relationships, solving problems, and helping clients feel informed and confident about their insurance decisions. The ideal candidate brings both technical Personal Lines expertise and a consultative approach to service, balancing attention to detail with a commitment to creating a positive client experience.

Requirements

Active Property & Casualty Insurance License (required)
5+ years of experience as a Personal Lines Account Manager, preferably with an independent insurance agency
Proficiency with agency management systems (AMS360 strongly preferred)
Familiarity with carriers such as Liberty Mutual, Chubb, PURE, Cincinnati, Travelers, Progressive, Foremost, Arrowhead, and Geovera
Comfortable making policy changes on carrier websites; quoting auto, home, and umbrella
Experience using a personal lines rater (PL Rater strongly preferred)
Excellent verbal and written communication skills with the ability to explain coverage clearly to clients
Strong organization, attention to detail, and ability to manage multiple clients’ needs effectively
Intermediate to advanced proficiency in Microsoft Office Suite, especially Excel and Word

Nice To Haves

Prior experience supporting farm and ranch insurance clients
Proven ability to build long-term client relationships that result in referrals and renewals
Strong technical troubleshooting skills within agency systems
Ability to balance multiple requests under tight deadlines
Self-sufficient and comfortable working independently as well as part of a collaborative team
Ability to use generative AI and other digital tools to support job related tasks such as research, drafting, analysis, summarization, planning, and problem solving, while exercising sound judgment, verifying accuracy, and adhering to company policies and ethical guidelines