Personal Lines Account Manager, Retail

HUB InternationalSarnia, ON
CA$41,000 - CA$50,000Onsite

About The Position

Join HUB as an Account Manager, Personal Lines Insurance. Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB International is seeking a Personal Insurance Account Manager to join our high-performing team. You’ll take ownership of an established book of business, backed by a supportive leadership team and a collaborative, people-first culture. This is your chance to grow your career with a trusted industry leader, while doing work that truly matters to the clients you serve.

Requirements

  • A client-first mindset and natural ability to build rapport and foster loyalty
  • Proven sales or service experience, ideally in personal insurance
  • Strong verbal and written communication skills, with a professional and approachable tone
  • Solid organizational and time management skills—you know how to prioritize and deliver
  • Tech-savvy and quick to learn new systems and platforms
  • RIBO Licensed (or ready to obtain it quickly)
  • 1-2 years of relevant experience

Nice To Haves

  • Designations like CAIB or CIP are assets and show your dedication to the craft

Responsibilities

  • Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
  • Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
  • Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
  • Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
  • Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
  • Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Benefits

  • Flexible working arrangements
  • Generous time-off policies
  • HUB-sponsored training programs
  • Tuition reimbursement
  • Reimbursements for professional licensing and membership fees
  • Special discounts on events, travel, accommodations, and personal home & auto insurance
  • Extended health benefits
  • Disability insurance
  • RRSP matching
  • Paid-time-off benefits
  • Eligible bonuses
  • Commissions for some positions
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