Personal Lines Account Manager, Retail

HUB International • Oakville, ON

59d • $48,000 - $58,000 • Hybrid

About The Position

Join HUB as an Account Manager, Personal Lines Insurance Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB International is seeking a Personal Lines Account Manager, Retail to join our high-performing team. You’ll take ownership of an established book of business, backed by a supportive leadership team and a collaborative, people-first culture. This is your chance to grow your career with a trusted industry leader, while doing work that truly matters to the clients you serve. What You’ll Do Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs Quote, Sell & Serve: Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team Qualifications and expertise that pave the way for Success A client-first mindset and natural ability to build rapport and foster loyalty Proven sales or service experience, ideally in personal insurance Strong verbal and written communication skills, with a professional and approachable tone Solid organizational and time management skills—you know how to prioritize and deliver Tech-savvy and quick to learn new systems and platforms RIBO Licensed Designations like CAIB or CIP are assets and show your dedication to the craft Elevate Your Career with HUB International Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/. Your Advancement and Well-being: Our Priority At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team: Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle. Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed. Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise. Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding Service: Our Ethos At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact. The compensation for this position is a variable compensation structure, i.e., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected base salary for this position is $48,000 to $58,000, plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions. AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

Requirements

• A client-first mindset and natural ability to build rapport and foster loyalty
• Proven sales or service experience, ideally in personal insurance
• Strong verbal and written communication skills, with a professional and approachable tone
• Solid organizational and time management skills—you know how to prioritize and deliver
• Tech-savvy and quick to learn new systems and platforms
• RIBO Licensed

Nice To Haves

• Designations like CAIB or CIP are assets and show your dedication to the craft

Responsibilities

• Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
• Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
• Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
• Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
• Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
• Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Benefits

• flexible working arrangements
• generous time-off policies
• HUB-sponsored training programs
• tuition reimbursement
• reimbursements for professional licensing and membership fees
• special discounts on events, travel, accommodations, and personal home & auto insurance
• extended health benefits
• disability insurance
• RRSP matching
• paid-time-off benefits
• eligible bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees