Personal Jeweler - Blue Nile - Houston Galleria
Blue Nile•Houston, TX
•Onsite
About The Position
Blue Nile is seeking a full-time Luxury Sales Consultant for its retail showroom. The role is suited to someone who understands white-glove service and enjoys educating customers about jewelry purchases. The consultant provides a professional, accessible, and enthusiastic customer experience, helping build lasting relationships and strengthen customers’ connection with the Blue Nile brand.
Requirements
- Previous retail sales or customer service experience.
- High school diploma or GED.
- Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
- Excellent listening, written, and verbal communication skills.
- Strong attention to detail and high integrity.
- Ability to work within deadlines in a fast-paced environment.
- Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
- Ability to stand for extended periods of time.
- Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
- Authorization to work in the United States.
Nice To Haves
- Jewelry experience.
Responsibilities
- Communicate the Blue Nile difference and build trust and confidence in the brand.
- Provide exceptional customer service and develop product knowledge to educate customers.
- Give customers accurate information and clear expectations while delivering an on-brand experience.
- Follow up proactively on internal and external communications while maintaining Blue Nile service standards.
- Resolve complex customer-service challenges with solutions that exceed customer expectations.
- Help maintain a customer-focused service culture, improve the buying experience, and build relationships that support long-term business growth.
- Maintain excellent attendance and punctuality.
- Consistently achieve or exceed company sales and service goals.
- Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.
Benefits
- Medical coverage for eligible positions.
- Vision coverage for eligible positions.
- Dental coverage for eligible positions.
- 401(k) employer match for eligible positions.
- Discretionary bonus eligibility for regular positions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
