About The Position

The Personal Injury Case Manager will be responsible for maintaining communication with clients, monitoring treatment portfolios, obtaining necessary evidence and documents, and assisting clients with property damage claims. This role also involves managing attorney schedules, organizing case files, preparing demand packages, and negotiating liens. Additionally, the Case Manager will oversee the duties of intake specialists and assistants.

Requirements

  • At least 2 years of Pre-Litigation Personal Injury experience
  • Bilingual (English/Spanish) with high proficiency
  • Experience with Case Management Software

Responsibilities

  • Maintain communication with clients and provide case updates promptly
  • Monitor and maintain client treatment portfolio
  • Obtaining evidence, documents, medical records and medical bills related to our clients' case
  • Assisting clients with their property damage claims
  • Manage attorney schedule efficiently (attorney-client meetings, court appearances, etc.)
  • Organize and maintain electronic case files within the company software/case management system.
  • Prepare demand packages
  • Negotiate liens
  • Manage intake specialists and assistants job duties
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