Personal Health Navigator

Friendship Village of Dublin • Dublin, OH

22d

About The Position

Friendship at Home is seeking a compassionate, resourceful Personal Health Navigator to help older adults remain independent, safe, and confident as they age. In this relationship-focused role, the navigator serves as a trusted advocate, guide, and problem-solver, helping seniors navigate healthcare challenges, access resources, and pursue their goal of remaining in their homes.

The role supports members in proactively planning for the future, overcoming obstacles, and accessing support to maintain independence and quality of life. It involves no bedside care, shift work, or hospital environment and offers autonomy to build relationships and solve problems within a supportive, collaborative team.

Requirements

• Graduate of an accredited school of nursing with a current RN license in the state of practice, or a bachelor's degree in social work is preferred.
• Three to five years of experience working in long-term care, post-acute care, or another healthcare setting is preferable.
• Three to five years of organizational or management experience with an interdisciplinary approach to care.
• Strong interpersonal skills, including the ability to motivate and encourage residents to achieve maximum independence and quality of life.
• Ability to problem-solve, make ethical recommendations, and define appropriate boundaries.
• Excellent verbal and written communication skills for groups and individuals from different populations, including persons with disabilities.
• Effective organizational skills, including delegation, managing multiple priorities, time management, and problem-solving.

Nice To Haves

• Bachelor’s degree in social work is preferred.
• Three to five years of experience in long-term care, post-acute care, or another healthcare setting is preferable.

Responsibilities

• Build meaningful relationships with members and their families.
• Conduct assessments and develop individualized care plans.
• Coordinate services, resources, and support to help members age successfully at home.
• Navigate complex healthcare needs and connect members with trusted community resources.
• Collaborate with physicians, providers, and family members.
• Identify concerns early and develop proactive solutions.
• Advocate for members while supporting their independence, dignity, and long-term goals.

Benefits

• Medical, vision, and dental insurance options.
• 403(b) retirement plan options with an employer match.
• Paid time off.
• Flexible schedules.
• Annual pay increases.
• Student tuition reimbursement and scholarship opportunities for continued education.
• Opportunities for career growth within Friendship Village of Dublin.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree