Internal Posting Only Medicaid Waiver Team Lead

South Alabama Regional Planning Commission • Mobile, AL

5d

About The Position

The Personal Chocies Team Lead supervises Case Managers, Personal Choices Counselors, or Initial Assessment Case Managers and oversees implementation of the Medicaid Waiver Home and Community Based Services Program within the SARPC area, in accordance with Medicaid Waiver guidelines. The position receives general supervision from the Assistant Medicaid Waiver Coordinator. Overall objectives are set by the supervisor; the employee and supervisor consult on deadlines, projects, and work, while the employee plans and carries out assignments. Work is reviewed from an overall standpoint.

The role monitors team performance, policy compliance, client care planning, file quality, assessments, and required reporting. It provides staff training and guidance, addresses personnel matters, conducts performance appraisals, and assists with client assessments and enrollment. The position may cover team members’ duties during absences or understaffing and requires regular driving. The work is primarily sedentary, though coverage duties may involve more physical activity.

Requirements

• Bachelor’s degree in Social Work from an accredited four-year college or university and a valid license issued by the Alabama State Board of Social Work Examiners; or a bachelor’s degree in Behavioral Science, Psychology, or Geriatric Studies plus at least three years of work experience in home health or aging programs, including at least one year in a supervisory role; or a degree in a related field plus at least two years of related work experience.
• Valid driver’s license and good driving record.
• Knowledge of community resources and support networks available to the clientele served.
• Excellent oral and written communication skills.
• Excellent organizational and time-management skills.
• Ability to relate to elderly people and their unique problems.
• Knowledge of patient rights under HIPAA.
• Ability to operate office equipment, including a telephone, copy machine, fax machine, computer, and calculator; proficiency with Microsoft Office Suite, including Excel and Word.
• Knowledge of basic arithmetic.
• Ability to read and interpret guidelines and regulations and apply them to the job.

Nice To Haves

• Knowledge of social work programs and processes is preferred.
• Experience with budgeting is preferred.

Responsibilities

• Supervise Case Managers, Personal Choices Counselors, or Initial Assessment Case Managers and verify that assigned work follows Medicaid Waiver guidelines; review weekly reports, verify task completion, and provide feedback to the Assistant Medicaid Waiver Administrator.
• Ensure compliance with policies and procedures, timely completion of Person Centered Care Plans, and quality file maintenance; conduct regular spot checks and monthly reviews of required redetermination, reinstatement, readmission, and initial assessment paperwork; verify monthly home visits and other assigned tasks.
• Review quality performance assessments, verify completion and corrections, train and advise staff on corrections, communicate about needed corrections, and maintain a tracking spreadsheet.
• Conduct weekly team huddles and bi-weekly meetings; address personnel issues, complete and conduct performance appraisals, and provide staff training and guidance.
• Assist with conducting and preparing on-site assessments for potential clients enrolling in the Medicaid Waiver program; submit forms to the appropriate state agency and follow up on their status to fill available program slots in a timely manner.
• Assist team members with tasks and cover their duties when they are absent or the team is understaffed.
• Prepare and maintain HCBS Program Case Management Activity Records and Case Managers Daily Time Logs as necessary.
• Exchange written and verbal information with Medicaid Waiver staff to assign work and follow up on tasks.
• Perform administrative functions as directed by the Assistant Medicaid Administrator.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager