MEDICAID WAIVER LIAISON - 67014883

State of Florida • Fort Myers, FL

2d • $38,264 - $55,002 • Onsite

About The Position

The Medicaid Waiver Liaison is a professional position in the Home and Community-Based iBudget Medicaid waiver unit at the Agency for Persons with Disabilities. The position conducts medical necessity reviews for individuals served through the Medicaid waiver program, processes cost plan amendment requests and requests for changes in Medicaid waiver funding, and works with Medicaid waiver support coordinators.

The role processes documentation and requests accurately and within established timelines and procedures. It also supports the Regional Medicaid Waiver Unit by working with enrolled service providers, helping resolve regional policy implementation and service delivery issues, interpreting rules and standards, and providing technical assistance to providers and waiver support coordinators. The liaison maintains communication with community members, service providers, and stakeholders, and may assist with investigations, training, meetings, emergency duties, and backup coverage for other regional waiver staff.

This position is not telework. Applicants must complete all fields in the online Candidate Profile. Employment is contingent on required Level 2 background screening and fingerprinting.

Requirements

• Valid driver's license or other efficient means of transportation.
• High school diploma or equivalent.
• Knowledge and proficient use of Microsoft applications, including Excel, Word, PowerPoint, and SharePoint, and other required computer software applications.
• At least two years of experience working with people with disabilities, in care coordination, or in the health and human services field.
• Ability to understand, interpret, demonstrate, and manage oneself and handle interpersonal relationships.
• Ability to listen, understand what others are saying, and ask questions.
• Ability to analyze information, observations, and evidence to determine appropriate action.
• Ability to manage time, prioritize tasks, set goals, and develop systems for achieving goals.
• Ability to communicate effectively and respectfully to achieve desired outcomes.
• Ability to write and edit using proper grammar and the writing style required by the agency and program.
• Skills in active learning, including grasping the implications of new material or information and applying it.
• Must complete all fields in the Candidate Profile, including work history with month and year.
• Must undergo and receive approval for Level 2 employment background screening, including fingerprinting.

Responsibilities

• Process medical necessity review documentation for assigned Medicaid waiver consumers and ensure submitted documents are accurate.
• Process Allocation Implementation Meeting documentation for medical necessity reviews for new waiver enrollees, including crisis and waitlist-to-waiver transitions.
• Process iConnect requests from Waiver Support Coordinators and/or the supervisor accurately and on time, checking the iConnect system periodically each day and meeting established timelines.
• Process Budget Increase Requests within required timeframes, verify document accuracy, and enter required information into the Regional and State Office tracking system.
• Support the Regional Medicaid Waiver Unit, including working with enrolled service providers and completing special assignments related to Medicaid waiver changes.
• Help identify and resolve regional problems concerning policy implementation and service delivery.
• Provide technical assistance on programmatic and consumer issues and help interpret rules, policies, and standards.
• Maintain open communication with the community, service providers, and stakeholders.
• Assist with investigations of incidents and/or complaints regarding agency service providers when assigned.
• Participate in workshops, training sessions, and meetings as assigned.
• Provide technical assistance to Medicaid waiver providers as needed or directed by the supervisor.
• Provide iBudget/iConnect technical assistance to Waiver Support Coordinators as necessary.
• Perform other duties supporting regional office functions, including backup coverage for other regional waiver staff and emergency duties specified in the Regional Emergency Management Plan.

Benefits

• Annual and sick leave.
• Nine paid holidays and one personal holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.
• Paid maternity and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED