Cape Cod and Islands Personal Care Management Skills Trainer

Tempus Unlimited•Barnstable, MA

50d

About The Position

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. Its programs encourage inclusion in social, recreational, family, and work activities. The community-based Personal Care Management Skills Trainer educates consumers and, when applicable, surrogates on successfully managing consumer-directed hands-on care through the Personal Care Attendant Program. The role also performs department-wide skills training tasks and processes. The assigned Massachusetts service area includes Cape Cod, Nantucket, and Martha’s Vineyard, with travel within up to a 60-mile radius of the employee’s home address. The position is full-time at 35 hours per week, Monday through Friday, 8:30 a.m. to 4:30 p.m. Travel throughout the assigned area is required, and the employee must have a valid driver’s license and reliable vehicle. Orientation takes place in person in Stoughton for two days, followed by two to three weeks of training in Stoughton. Compensation is $21 per hour, with mileage reimbursement. A bachelor’s degree is preferred; a GED or high school diploma is required. Experience serving people with disabilities and knowledge of PCA programs are preferred. Experience or education in teaching or counseling is helpful, as is knowledge of community resources and social service systems. The employer provides specialized training as needed.

Requirements

GED or high school diploma required.
Valid driver’s license required.
Reliable vehicle required for travel throughout the assigned service area.
Excellent communication, organizational, and writing skills.
Basic computer skills in Microsoft Office and Outlook, and ability to navigate databases.
Ability to meet the physical demands of the job, including regularly talking and/or hearing, and frequently sitting, standing, walking, using hands to finger, handle or feel, and reaching with hands and arms.
Satisfactory background check required as a condition of employment.

Nice To Haves

Bachelor’s degree preferred.
Experience providing services for people with disabilities and knowledge of PCA programs preferred.
Experience or education in teaching or counseling helpful.
Knowledge of community resources and social service systems beneficial.
Bilingual English in any other language preferred.

Responsibilities

Follow up on assigned functional skills training in a timely manner, as determined by contract.
Assess consumers’ and/or surrogates’ ability to manage PCA services.
Train consumers and/or surrogates in the skills needed to manage their PCA program, as outlined in the MassHealth Service Agreement and PCM Contract.
Maintain confidentiality in all consumer-related matters.
Attend in-person or virtual trainings and meetings as requested by a supervisor or manager, including monthly one-on-one meetings with the supervisor.
Demonstrate working knowledge of program policies, procedures, and MassHealth regulations, and commitment to the Independent Living philosophy of consumer control.
Report suspected consumer sexual or physical abuse and neglect to the Disabled Person Protection Commission within 24 business hours.
Complete and track required documentation within required timelines, including assigned referrals and intake documentation, Service Agreements and assessments for reevaluations, and supporting documentation as needed.
Return consumer and surrogate phone calls within 72 business hours.
Document administrative and communication progress notes in real time.
Document visit and travel progress notes within 48 business hours.
Complete 10–12 in-person home visits per week.
Complete and submit skills training paperwork within 48 business hours.
Verify and approve the Dayforce timecard daily and update the Outlook calendar daily.
Provide a weekly productivity report as requested by the immediate supervisor.
Use TripLog for travel related to in-person home visits and other business, including travel to the office.
Submit mileage and expense forms by the 15th of each month.
Return required email communications within 48 business hours.
Follow up with the supervisor and/or other departments on skills-training requests and tracking reports concerning non-billing, overbilling, overtime, and ineligible consumers.
Provide training and ongoing support for EVV and provide Issue Focus training as requested.
Provide consumer status updates and follow up on pending intake, quarterly, surrogate change, and annual reviews.
Perform other duties as assigned by the Skills Trainer Supervisor or Management.