Personal Banker: Bangor Branch
About The Position
Fidelity Bank is seeking a motivated, customer-oriented Personal Banker for its Bangor Branch. The role supports the branch’s customer sales and service functions by assisting customers with transactions, coordinating work within the branch, and communicating efficiently across departments. Responsibilities vary with customer volume and service needs. Personal Bankers provide a strong client experience across routine transactions and consultative conversations. They help clients with banking needs such as opening accounts, learning about products and services, and using mobile and digital banking tools, while working toward established customer service and sales objectives. Fidelity Bank provides training and mentorship.
Requirements
- Customer-oriented and highly motivated.
- Technically adept.
- Able to work as an active part of a team.
- Care about people.
Responsibilities
- Provide an engaging experience for internal and external customers by following the Fidelity Model Experience and embodying the organization’s core values.
- Engage with customers to identify financial needs and recommend appropriate products.
- Help customers pursue financial goals through consultative conversations.
- Build relationships with existing customers, identify cross-selling opportunities, and support customer retention and growth.
- Provide direct service on deposit products and services, including completing required documentation and point-of-sale processing.
- Solicit new business from prospective customers and nurture relationships with current customers.
- Assist customers with transactions, coordinate work within the branch, and support communication across departments.
Benefits
- Training and mentorship
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
