Personal Banker - Part Time

Commerce Bank•Branson, MO

13d•$21 - $25•Onsite

About The Position

Commerce Bank is seeking a part-time Personal Banker for its Branson location. Personal Bankers serve as ambassadors of the Commerce Bank brand, building lasting relationships with customers, coworkers, and other areas of the business. They identify customers’ financial needs and recommend solutions to support their financial health. The role involves providing customer service in person and by phone, educating customers about retail banking products and digital solutions, and accurately processing financial transactions while following policies, procedures, and regulatory requirements. Personal Bankers also refer customers with complex financial needs to bank specialists. The position includes training and career-development opportunities, and eligibility to earn additional compensation through a quarterly, performance-based incentive program. The schedule is Monday through Friday, 12:15 p.m. to 6:15 p.m., plus two to three Saturdays per month, 8:45 a.m. to 12:15 p.m. The position may be filled at the Personal Banker I or Personal Banker II level, depending on experience and education. Applicants must be eligible to work in the United States without current or future sponsorship. Candidates considered for the role will be asked to authorize an investigatory consumer report that discloses credit history.

Requirements

High school diploma or an equivalent combination of education and experience.
At least 1 year of sales or customer service experience.
Strong sales skills and the ability to connect with customers in person and over the phone while providing excellent customer service.
Ability to meet personal and branch sales and customer service expectations.
Motivated, organized self-starter with strong attention to detail and the ability to manage multiple priorities.
Team player with excellent written, verbal, and interpersonal communication skills.
Ability to adapt to a variety of situations with an optimistic outlook aligned with Commerce Bank’s culture and Core Values.
Proficiency with Microsoft Word, Excel, and Outlook.
Must be eligible to work in the United States without sponsorship now or in the future.

Nice To Haves

Experience working in an environment with individual and team sales goals.

Responsibilities

Interact with customers in person and over the phone to identify and meet their financial needs through needs-based conversations and sales fulfillment.
Listen to customers, understand their needs, and recommend appropriate products and services to achieve individual and team sales and service goals.
Educate customers about retail products and digital solutions that enhance their experience and contribute to sales goals.
Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Perform other duties as assigned.