Personal Banker - PART TIME

Kearny Bank•West Orange, NJ

1d•Onsite

About The Position

The Personal Banker delivers exceptional service to existing and prospective clients and manages the client experience by addressing service needs, accurately executing transactions, and building strong client relationships. The role identifies opportunities to retain and grow client relationships through meaningful, needs-based conversations and recommends or refers appropriate bank products and services aligned with clients’ financial goals. It also supports effective service transactions and maintains high standards of client care and operational excellence. This position is fully on-site and is not eligible for remote or hybrid work. The employee may occasionally travel to other locations or branches and must be physically present at an assigned location, generally during normal business hours, which may include evenings and Saturdays. The successful candidate must provide proof on the first day of work of legal authorization to work in the U.S.; the Bank will not sponsor a visa or work authorization.

Requirements

High school diploma or equivalent.
At least 1 year of cash handling experience.
Proficiency in Microsoft Office.
Excellent written and verbal communication skills.
Excellent customer service skills.
Ability to maintain a positive and collaborative attitude in all situations.
Ability to perform typical office tasks such as typing, taking notes, reading or reviewing, computer work, filing, copying, and answering phones.
Ability to occasionally lift and/or move up to 30 pounds.
Willingness and flexibility to occasionally travel to other locations or branches and work evenings and Saturdays as needed.
Must provide proof on the first day of work of legal authorization to work in the U.S.; visa or work authorization sponsorship is not available.

Nice To Haves

Prior client service experience or a strong desire to work in the service industry.

Responsibilities

Process routine and complex transactions, including account openings and closings, deposits, withdrawals, loan payments, and transfers, in accordance with Bank policies and procedures.
Help retain and grow existing client relationships by understanding client needs and introducing relevant financial solutions.
Participate in ongoing training and regular meetings and demonstrate willingness to cross-train to perform duties needed to assist clients.
Assist with daily branch operations, including reporting, audits, ATMs, coin machines, and the main cash vault.
Prepare cash shipments, order cash and coin as needed, and receive and process cash shipments.
Ensure daily operational integrity and excellence.
Maintain current knowledge of Bank policies and procedures to support compliance and operational soundness.
Ensure the branch adheres to regulatory requirements, including Anti Money Laundering (AML) and Countering the Financing of Terrorism (CFT).
Build client loyalty through courteous, professional service in accordance with the Bank’s service standards.
Maintain comprehensive knowledge of the Bank’s products and services to conduct consultative discussions and recommend solutions aligned with clients’ financial needs.
Identify client needs, refer appropriate products and services, and support smooth transitions across functions.