Personal Banker - PART TIME

Kearny Bank•Sea Girt, NJ

2d•Onsite

About The Position

The Personal Banker delivers exceptional service to existing and prospective clients and manages the client experience by identifying and addressing service needs, processing transactions accurately, and building client relationships. Through meaningful, needs-based conversations, the role identifies opportunities to retain and grow relationships and recommends or refers suitable bank products and services aligned with clients’ financial goals. The position also supports branch operations, maintains operational integrity, and follows bank policies, procedures, and regulatory requirements. It is fully on-site and is not eligible for remote or hybrid work. The role is generally performed at an assigned location during normal business hours, which may include evenings and Saturdays, and may occasionally require travel to other branches. The employee must be legally authorized to work in the U.S. on the first day of work; the Bank will not sponsor work authorization.

Requirements

High school diploma or equivalent.
At least 1 year of cash handling experience.
Proficiency in Microsoft Office.
Excellent written and verbal communication skills.
Excellent customer service skills.
Ability to maintain a positive and collaborative attitude in all situations.
Legally authorized to work in the U.S. on the first day of work; the Bank does not sponsor visas or work authorization.
Ability to perform typical office tasks, including typing, taking notes, reading or reviewing materials, computer work, filing, copying, and answering phones.
Ability to occasionally lift and/or move up to 30 pounds.
Flexibility to occasionally travel to other locations or branches and to be physically present at the assigned location, generally during normal business hours, which may include evenings and Saturdays.

Nice To Haves

Prior client service experience or a strong desire to work in the service industry.

Responsibilities

Process routine and complex transactions, including account openings and closings, deposits, withdrawals, loan payments, and transfers, in accordance with bank policies and procedures.
Retain and grow existing client relationships by understanding client needs and introducing relevant financial solutions.
Participate in ongoing training and regular meetings, and be willing to cross-train to perform duties needed to assist clients.
Assist with daily branch operations, including reporting, audits, ATMs, coin machines, and the main cash vault.
Prepare cash shipments, order cash and coin as needed, and receive and process cash shipments.
Ensure daily operational integrity and excellence.
Maintain current knowledge of bank policies and procedures to support compliance and operational soundness.
Help ensure branch compliance with regulatory requirements, including Anti Money Laundering (AML) and Countering the Financing of Terrorism (CFT).
Build client loyalty through courteous, professional service in accordance with the Bank’s service standards.
Maintain knowledge of the Bank’s products and services to discuss options with clients and recommend solutions aligned with their financial needs.
Identify client needs, refer appropriate products and services, and facilitate smooth transitions across functions.