Personal Banker - PART TIME

Kearny Bank•Spring Lake Heights, NJ

11d•Onsite

About The Position

The Personal Banker delivers exceptional service to existing and prospective clients and manages the client experience by identifying service needs, accurately executing transactions, and building strong relationships. The role identifies opportunities to retain and grow client relationships through meaningful, needs-based conversations, recommending and referring bank products and services suited to client goals, and ensuring transactions are handled effectively with a high standard of client care and operational excellence. The position supports daily branch operations and maintains compliance with Bank policies, procedures, and regulatory requirements. It is fully on-site and may require occasional travel to other branches. The successful candidate must provide proof of U.S. work authorization on the first day of work; the Bank does not sponsor visas or work authorization.

Requirements

High school diploma or equivalent.
At least 1 year of cash handling experience.
Proficiency in Microsoft Office.
Excellent written and verbal communication skills.
Excellent customer service skills.
Ability to maintain a positive and collaborative attitude in all situations.
Legally authorized to work in the U.S., with proof required on the first day of work.

Nice To Haves

Prior client service experience or a strong desire to work in the service industry.

Responsibilities

Process routine and complex transactions, including account openings and closings, deposits, withdrawals, loan payments, and transfers, in accordance with Bank policies and procedures.
Retain and grow existing client relationships by understanding client needs and introducing relevant financial solutions.
Participate in ongoing training and regular meetings, and be willing to cross-train to perform duties necessary to assist clients.
Assist with daily branch operations, including reporting, audits, ATMs, coin machines, and the main cash vault.
Prepare cash shipments, order cash and coin as needed, and receive and process cash shipments.
Ensure daily operational integrity and excellence.
Maintain current knowledge of Bank policies and procedures to support compliance and operational soundness.
Help ensure the branch adheres to regulatory requirements, including Anti Money Laundering (AML) and Countering the Financing of Terrorism (CFT).
Build client loyalty by providing courteous, professional service according to the Bank’s service standards.
Maintain knowledge of Bank products and services to engage clients in consultative discussions and recommend solutions aligned with their financial needs.
Identify client needs, refer appropriate products and services, and facilitate smooth transitions across functions.