Personal Banker

Commerce Bank•Kansas City, KS

1d•$21 - $25•Onsite

About The Position

Commerce Bank is hiring a Personal Banker for its 43rd & State Line location in Kansas City, Kansas. Personal Bankers serve as ambassadors of the Commerce Bank brand, building and maintaining relationships with customers, coworkers, and other areas of the business. The role focuses on identifying customers’ financial needs and recommending appropriate solutions to support their financial health. The position provides tools, resources, and training, with opportunities for career development. It may be filled as a Personal Banker I or Personal Banker II depending on experience and education. The stated base pay range is $20.55 to $25.05 per hour, with potential additional performance-based incentive compensation. The selected candidate may be eligible for employer-sponsored health, dental, and vision insurance, a 401(k), life insurance, paid vacation, paid personal time, career development, education assistance, and voluntary supplemental benefits. Federal regulations require an investigatory consumer report that discloses credit history for candidates considered for the position. Applicants must be eligible to work in the United States without current or future sponsorship.

Requirements

High school diploma or equivalent combination of education and experience.
At least 1 year of sales or customer service experience.
Strong sales skills and the ability to connect with customers in person and over the phone while providing an excellent customer experience.
Ability to meet personal and branch sales and customer service expectations.
Motivated, organized self-starter with strong attention to detail and ability to manage multiple priorities.
Team player with excellent written, verbal, and interpersonal communication skills.
Ability to adapt to a variety of situations with an optimistic outlook aligned with Commerce Bank’s culture and Core Values.
Proficiency with Microsoft Word, Excel, and Outlook.
Must be eligible to work in the United States without sponsorship now or in the future.

Nice To Haves

Experience working in an environment with individual and team sales goals.

Responsibilities

Interact with customers in person and over the phone to understand and meet their financial needs through needs-based conversations and sales fulfillment.
Listen to customers and recommend products and services based on their needs to help meet individual and team sales and service goals.
Educate customers about retail products and digital solutions that enhance their experience and contribute to sales goals.
Complete financial transactions accurately and efficiently while following policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Build and maintain relationships with customers, coworkers, and other internal departments.
Perform other duties as assigned.