Personal Banker

Columbia Bank • Morro Bay, CA

3d • Onsite

About The Position

The Personal Banker delivers an exceptional client experience by following the bank’s Breakthrough Client Experience Standards. The role builds new client relationships and expands existing ones by identifying client needs, recommending suitable products and services, and referring clients to appropriate internal business partners. The Personal Banker identifies and originates consumer lending and some small-business lending opportunities, conducts client and business financial reviews, makes recommendations, and follows through on commitments.

The role provides timely service and proactive solutions, opens consumer and business accounts, originates consumer loans independently and business loans independently or with minimal assistance, and supports teller functions—including cash transactions—when needed. It also contributes to branch goals by identifying and referring clients to a broad range of bank products and services.

This position works fully onsite at 898 Morro Bay Blvd, Morro Bay, CA 93442. The pay range is $20–$24 per hour. The selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• At least 1 year of teller or other banking experience.
• In-depth knowledge of consumer products and services.
• Demonstrated proficiency in consumer lending.
• Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations.
• Proficiency in expanding client relationships, creating new relationships, and expanding existing relationships using a personal and business bio and rapport with customers.
• Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) registration within 60 days.

Responsibilities

• Deliver an exceptional client experience in accordance with the bank’s Breakthrough Client Experience Standards.
• Acquire new client relationships and expand existing relationships by identifying needs and offering appropriate products and services.
• Refer clients to appropriate business partners within the Bank when needed.
• Identify and originate consumer lending and some small-business lending opportunities.
• Conduct client financial reviews and business financial reviews to provide solutions and identify additional financial needs.
• Make recommendations and follow through on commitments to clients.
• Maintain direct contact with internal and external clients and provide proactive solutions and problem resolution.
• Acknowledge clients promptly, respond to inquiries in a timely manner, and offer appropriate products and services.
• Open consumer and business accounts for existing and new clients.
• Originate consumer loans independently and accurately.
• Originate business loans independently or with minimal assistance.
• Support tellers and the team environment by filling in on teller functions, including cash transactions, when needed.
• Identify and refer clients to a wide range of bank products and services through appropriate internal business partners.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth opportunities.
• Medical, dental, and vision plans for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED