Personal Banker

Columbia Bank • Denver, CO

3d • Onsite

About The Position

The Personal Banker delivers an exceptional client experience in accordance with the bank’s Breakthrough Client Experience Standards. The role builds new and existing client relationships by identifying needs, offering appropriate products and services, and connecting clients with internal business partners when needed. It also identifies and originates consumer lending and some small business lending opportunities.

The Personal Banker provides responsive service, conducts client and business financial reviews, recommends solutions, and follows through on commitments. The role opens consumer and business accounts, independently originates consumer loans, and originates business loans independently or with minimal assistance. It supports tellers and the branch team by filling in on teller functions, including cash transactions, when needed, and refers clients to appropriate internal partners for additional bank products and services.

This position is fully onsite at 4600 S Syracuse St, Ste 150, Denver, CO 80237-2768. The pay range is $21–$26 per hour. The position may also be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• At least 1 year of teller or other banking experience.
• In-depth knowledge of consumer products and services.
• Demonstrated proficiency in consumer lending.
• Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations.
• Ability to expand client relationships, with emphasis on creating new relationships and expanding existing ones using a personal and business bio and rapport with customers.
• Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) credential within 60 days.

Responsibilities

• Deliver an exceptional client experience in accordance with the bank’s Breakthrough Client Experience Standards.
• Acquire new client relationships and expand existing ones by identifying client needs and offering appropriate products and services.
• Refer clients to appropriate business partners within the Bank when needed.
• Uncover and originate consumer lending and some small business lending opportunities.
• Acknowledge clients promptly, respond to inquiries in a timely manner, and provide proactive solutions and problem resolution.
• Conduct client financial reviews and business financial reviews to recommend solutions and identify additional financial needs.
• Follow through on commitments to clients and maintain direct contact with internal and external clients.
• Open consumer and business accounts for existing and new clients.
• Originate consumer loans independently and accurately, and originate business loans independently or with minimal assistance.
• Support tellers and the team environment by filling in on teller functions, including cash transactions, when needed.
• Identify and refer clients to a wide range of bank products and services through appropriate internal business partners.

Benefits

• Competitive incentive plan
• Professional development through tailored premier banker programs
• Career growth opportunities
• Medical, dental, and vision plans
• 401(k) retirement savings plan with employer match for qualifying associate contributions
• Employee assistance program
• Life insurance
• Disability insurance
• Tuition assistance
• Mental health resources
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Access to an online discount marketplace
• Paid vacation
• Paid sick days
• Paid volunteer days
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED