Personal Banker Millard Branch 26-063

Cobalt Credit Union•Omaha, NE

13d•$18 - $27•Onsite

About The Position

The Personal Banker provides members with accurate financial services and quality member service by building relationships, cross-selling products and services, and performing teller functions with a digital focus. The role is responsible for accurate work, achieving performance goals established through the performance review, and maintaining accurate knowledge of policies and procedures. Through direct interactions with members, the position has a direct impact on organizational success and requires strong communication skills. The Personal Banker is often the first person members see when seeking service and is expected to create a positive, lasting impression of the credit union. The employee represents Cobalt Credit Union when communicating with members, teammates, and the communities it serves, uses sound judgment in decision-making, and leads by example when working with other employees. Cobalt Credit Union is a not-for-profit credit union based in Papillion, Nebraska, with more than 250 team members across 20 locations. Established in 1946 to serve the military, it now serves community members in its service counties. The organization describes its mission as being members’ trusted financial partner and highlights ongoing training, individualized coaching, a family-oriented culture, and employee growth opportunities.

Requirements

High school diploma or GED.
At least 1 year of prior experience in a financial institution.
At least 1 year of cash handling, sales, and customer service experience.
Ability to interview members to determine their financial service needs.
Ability to work in a fast-paced, team-oriented environment with multiple interruptions.
Self-motivation and ability to contribute to a sales and service team while also working independently.
Problem-solving ability, accuracy, and attention to detail.
Strong motivation to provide quality service to members and the public.
Professional attitude and effective member and team relations.
Strong communication skills.

Responsibilities

Provide members with accurate financial services and quality member service.
Build member relationships by cross-selling products and services.
Perform teller functions with a digital focus.
Ensure accuracy of work and achieve performance goals established through the performance review.
Maintain accurate knowledge of policies and procedures.
Represent the credit union in communications with members, teammates, and the communities it serves.
Use sound judgment when making decisions and lead by example when working with other employees.