Personal Banker Millard Branch 26-063

Cobalt Credit Union•Omaha, NE

7d•Onsite

About The Position

The Personal Banker provides members with accurate financial services and quality member service by building relationships, cross-selling products and services, and performing teller functions with a digital focus. The role is responsible for accurate work, meeting performance goals, and maintaining knowledge of policies and procedures. Through direct member interactions, the Personal Banker has an impact on organizational success. The position represents Cobalt Credit Union when communicating with members, teammates, and the communities it serves, and calls for sound judgment, professionalism, and leading by example.

Requirements

High school diploma or GED.
At least 1 year of prior experience in a financial institution.
At least 1 year of cash handling, sales, and customer service experience.
Ability to interview members to determine their financial service needs.
Ability to work in a fast-paced, team-oriented environment with multiple interruptions.
Self-motivation and ability to contribute to a sales and services team while also working independently.
Problem-solving ability, accuracy, and attention to detail.
Strong motivation to provide quality service to members and the public.
Professional attitude and professional member and team relations.
Strong communication skills.

Responsibilities

Provide accurate financial services and quality member service.
Build member relationships by cross-selling products and services.
Perform teller functions with a digital focus.
Maintain accuracy and achieve performance goals.
Apply knowledge of organizational policies and procedures.
Communicate professionally with members, teammates, and the communities served.
Use sound judgment when making decisions and lead by example when working with other employees.